As co-chair of the Federal Web Managers Council’s Metrics Sub-Council, I’ve gathered some white papers and other stuff from WebTrends on their social media measurement capabilities. While I won’t post them here, many Federal metrics folks use WebTrends; contact me off-line and I’ll e-mail them. [email protected] If you have info about social media measurement inRead… Read more »
Technology project failure or success statistics vary a great deal, because there’s no standard measure of project success. I suggest a new measure of project success or failure: the promise. Many times a project promises too much. If a new computer program promises to lower cost by reducing the number of staff required to accomplishRead… Read more »
Let’s say you’re giving a presentation at a conference or a staff meeting; you’re working in two media: audio and video. If it’s just you and a podium, the audio is all that matters—at best the video (you standing at the podium) should fade into the background. But if you’ve got a projector at yourRead… Read more »
People who interview jobseekers for a living are usually NOT included in the group that makes employment decisions. That’s unfortunate since they are also the people who tend to have the expertise to spot prevaricators! On the plus side, the people who do make hiring decisions are people who are skilled in the technical aspectsRead… Read more »
A new platform — called Living Voters’ Guides — for crowdsourcing the development of voters’ guides that inform voters about referenda and other ballot initiatives, has been launched by a team including: CityClub of Seattle; The Design, Use, Build group @ the University of Washington, including Professor Dr. Alan Borning; Travis Kriplean, creator of theRead… Read more »
The scene, Ogvily’s chic D.C. offices, with all of the minimalistic sheen one would expect from the PR firm. The topic of discussion, the validity, the nature and the future of Gov 2.0 from multiple angles. The event wasn’t created with the intention of reaching a consensus, with creating a plan of action to moveRead… Read more »
From The Acquisition Corner As reported by the Washington Post, there seems to be a culture of corruption and massive waste, fraud, and abuse according to several Inspector General reports investigating operations of the U.S. Postal Service (USPS). Upon reading this article and other IG reports, the waste, fraud, and abuse that seems to beRead… Read more »
It’s been over a month since my last posting on my featured jennovation series on Govloop and the Phase One Consulting Group (POCG) Transformation in the Federal Sector Blog, but for good reason. It’s been a busy Fall season on many fronts: POCG’s Growing Open Gov and Innovation Team: POCG has recently hired two rockRead… Read more »
Everyone will agree, one of the keys to running a successful corporate recruiting program is to stay organized. In today’s world, where applicants can easily apply to hundreds of openings with a few mouse clicks and each job attracts hundreds of candidates, keeping track of everyone, especially those diamonds in the rough is a realRead… Read more »
In my Web Manager University course, “Delivering Great Customer Service – Essentials for Government Web Managers,” I do a section on “metrics that matter.” I often start by asking folks if they collect performance data. Heads nod. Then I ask them what they do with it – how they use it. Most use stats toRead… Read more »