Last month, I attended a briefing by Doctor Federico Rubli, Director of External Relations for Banco de Mexico, hosted by San Diego Regional Chamber of Commerce. Since Banco de Mexico is Mexico’s Central Bank, the equivalent to the US Federal Reserve, it was a privilege for me to hear him speak in such a casual,Read… Read more »
We are seeing our customers admonished to “do more with less,” “find a way or your replacement will!” and other, similar encouragement. We have gone from downward advice to “form a careful plan” to “I don’t care how…just get it done now!” Heat isn’t generating much light. After a while, firing capable people for failingRead… Read more »
Last week, JetBlue flight attendant Steven Slater had a very bad day at work when – after a conflict with a passenger – he activated the emergency evacuation chute, grabbed two beers, slid down the runway and headed home. While our bad days do not make the headlines, a lot of us have had conflictsRead… Read more »
Heather Krasna is the author of Jobs That Matter: Find a Stable, Fulfilling Career in Public Service, and the Director of Career Services at the Evans School of Public Affairs at the University of Washington. The art of follow-up is an essential one to master during the job search process. There are at least threeRead… Read more »
Mark Economou is the Public Information Manager for the Boca Raton Police Department in Boca Raton, Florida. A big part of the work he does for Boca Raton Police is managing the department’s social media presence. When I started out in media nearly 20 years ago, the relationship with law enforcement was much different thanRead… Read more »
Harlan Yu of the Princeton University Center for Information Technology Policy (CITP) has posted Assessing PACER’s Access Barriers, on the CITP blog Freedom to Tinker. Mr. Yu’s post assesses the preliminary report of a study of PACER by the U.S. federal courts, and described in the new issue of Third Branch. While that report indicatesRead… Read more »
Last week Twitter announced Fast Follow, a way for citizens to subscribe to your Tweets via SMS even if they don’t have a Twitter account. For example, if I text “follow StPeteFL” to 40404 I will start receiving every Tweet from St. Petersburg, FL as a text message on my phone. That’s easier than subscribingRead… Read more »
Webinars: Federal Sales Training at Your Desktop On Friday, August 20, 2010 Fedmarket Brings Government Sales Training to Your Desktop Train Your Entire Federal Sales Team without Leaving Your Office The Federal Sales Academy presents three federal sales training seminars as webinars. No travel expenses $350 per Webinar Materials to continue your training after theRead… Read more »
Resources Dynamic technologies for smarter government (08/04/2010) – New report finds Web 2.0 technologies enable better citizen engagement and public service delivery. The four-point plan is outlined to help government officials adapt technologies for their needs. The report suggests: creating a collaborative operating model; rationalizing existing applications; arranging infrastructure to support Web 2.0 systems; andRead… Read more »
There might be some good reasons to retain (or attempt to retain) employees after they’ve announced they want to leave their jobs. I guess it all depends on what motivated employees’ to declare their intentions in the first place. Find out the reasons why employees quit is a good way to figure out the collectiveRead… Read more »