Share and Share Alike

Notes from NAGW: Share and Share Alike Focused professional groups such as the Colorado government webmaster group (WebCOG), the National Association of Government Webmasters (NAGW) and GovLoop have helped me to provide better service to my employer and our constituents. The members of these organizations help me gauge what’s working at different levels of government.Read… Read more »

Innovation is like Poker: A Day to Learn and a Lifetime to Master

This was originally posted on cpsrenewal.ca It struck me last week that innovating in the public sector is a lot like playing Poker. Good players will tell you that it’s not sheer luck, but rather a combination of skill, strategy and tactics. In this spirit, I’ve taken the liberty of recasting 10 of the mostRead… Read more »

Latin American Baby Boomers Drive Market Growth

Here’s another plug for pursuing business in Latin America: the Nielsen Company recently analyzed the demographics of Brazil, Chile, Colombia, Mexico and Puerto Rico, and estimates that people age 50+ currently make up 19% of the population. But that number will rise to 26% by 2025 and 38% by 2050. The aging population, when combinedRead… Read more »

Gov 2.0 Radio with Jed Sundwall

Listen to internet radio with Gov20Radio on Blog Talk Radio We talk with Jed Sundwall of Captura Group about Open San Diego; Go.USA.gov and the .gov URL shortener; engaging Hispanics online, including those who prefer Spanish and prefer English; and the USA.gov and GobiernoUSA.gov social media strategies, and why they’re remarkable. Download episode.

State of Victoria (Australia) launches Gov 2.0 Action Plan

A new Government 2.0 Plan has been released for the Victorian Public Sector (VPS). Endorsed by Departmental Secretaries and the Chief Commissioner of Police, the Plan provides a whole of VPS approach to using Web 2.0 tools such as wikis, blogs and social media to engage with citizens, develop policy and deliver services. The PlanRead… Read more »

Sheridan on Legislation.gov.uk

John Sheridan, Head of e-Services and Strategy at The [UK] National Archives — and a member of our community — has posted Legislation.gov.uk, on the VoxPopuLII Blog, published by the Legal Information Institute at Cornell University Law School. In his post, Mr. Sheridan describes the origins and functionality of Legislation.gov.uk, the innovative new official legislativeRead… Read more »

CS Training in Government Organizations

I’m a subscriber to BidSync, which is a service for people who want to bid on government contracts. I often see RFPs posted for customer service training, and that is certainly terrific. My concern is that tradition classroom training alone doesn’t “stick.” We all know that every group of people who attend training is dividedRead… Read more »

Gov 2.0 Radio Hot Links – August 15, 2010

Keepin’ on keepin’ on: David Eaves: Which App for Climate Change Do You Like Best? Ben Parr: How To – Visualize All Your Foursquare Check-Ins Government 2.0 Action Plan – Victoria Nathaniel Whittemore: Clinton’s Crew – The Exciting Entrepreneurs Revolutionizing Government DOT Open Gov team earns Leading Practices award Laura McGann: Data-visualization due turns downRead… Read more »

Do State public services have more get up and go than Feds?

The Victorian Public Sector, Australia has released its’ Gov 2.0 Action Plan. Having worked in both the Australian Public Service and State/Territory jurisdictions I’ve always been struck by the fact that State/Territory public sector jurisdictions are more action oriented. Not surprising given the fact that these jurisdictions are at the pointy end of service deliveryRead… Read more »