3 Red Flags to Be Aware of in a Federal Job Interview
The three red flags interviewees should pay attention to when interviewing for a federal job.
Replace Engagement with Excitement
Can we feds be unshackled from the transactional programs, policies and procedures so we can find meaning in our work?
How to Get Started on LinkedIn Publishing
LinkedIn Publishing has the potential to widen your exposure as a personal brand. Here’s how to do it.
Federal CX Pros Must Start Preparing For The Presidential Transition Right Now
Detailing the 14 things federal CX pros must do before, during, and after the transition to keep their work on track and lay the foundation for continued improvements under the next administration.
Digital Engagement and the New Consumer Experiences for Human Services Agencies
The broad adoption of social media, mobile devices and responsive web content demand that human services agencies think differently about their outreach and engagement tactics with today’s connected citizens.
Beyond the Basics: How to Master Holding a Meeting
Over the course of my career, I have run hundreds of meetings, trainings and events in the corporate world, civic organizations and the government — and I’m here to share some tips.
Get Inspired to Use Facebook Live Video at Your Agency
What can your government agency broadcast on Facebook Live? What kinds of broadcasts are public sector organizations already doing on Facebook Live that can inspire your efforts to catch the attention of viewers?
FirstNet for Emergency Management
FirstNet provides quality of service, priority and preemption for emergent medical communications.
Your Employees are Your Customers, Too
Don’t forget a core set of customers that you interact with every day: Your agency’s employees.
11 Tips to Keep You Motivated at the Office This Summer
Summer can be rough at the office. It’s (probably) much nicer outside, your coworkers and friends are taking exciting vacations, and you’re stuck in your cubicle. How can you beat the summer blues and remain motivated for the next few months? Here are some tips to get you started.