The Data Scientist Skill Shortage in Government: Part II

There are data science graduate degree programs popping up all over the country, but relatively few that are focusing on the problems of the public sector.

Tips for Responding to an Angry E-mail

Have you ever received the kind of e-mail that made your eyes widen in disbelief and your face flush with the faintest hint of reflexive anger? If you have ever felt like this, you have been the recipient of a high conflict communication.

Confessions of an Introvert

If you don’t share the same circuitry as an introvert, I hope this information helps you to understand a colleague or loved one just a little better.

Help Wanted: Grit Needed

Grit may be a better indicator of long-term success than intelligence and mindfulness.

HR Technology: “Do Your Own Thing” – Even in Light of Ch-Ch-Changes

Customization remains key. IT vendors are increasingly recognizing that they can no longer force tech to dictate functions. They understand that – if solutions do not adapt to existing, preferred processes – then users will reject the new tech outright.

How to Pass the Grandma Test

Does your content or message pass the Grandma test?

Developing Leadership Training in the Public Sector

Examining why global competence and multicultural sensitivity need to be included in training for public sector leaders.

3 Easy Tips to Craft Emails That Get a Reply, Fast

Learn how to write better email—email that actually gets a reply.

The Cloud IDIQ: Gathering Insights from Both Sides of the Contract

Through interactions with federal stakeholders, we have identified common barriers that government agencies face during implementation of their cloud computing projects. This insight supports the foundation of the approach GSA is taking in this endeavor.

Tailoring Change Management for Telework

While the foundations of change management are solid, special approaches are needed to reach both traditional and teleworking employees to move them through the change process. Tailor your change management strategy starting with these ideas.