I work for a culture (the Air Force) that prides itself on innovation and a mission-first approach. However, in a long-term work project involving process mapping and process design for an internal customer, I’ve also noticed a culture of workarounds driven by several factors: 1) obsolete yet required forms; 2) lack of concrete guidance fromRead… Read more »
Below is the presentation I gave at Social Business 2014 today on what governments can teach business in Australia about using social media and digital effectively. There’s plenty of good examples of how government is using social well – for policy development, service delivery, engagement and more. eGov AU Craig Thomler’s personal Gov 2.0 andRead… Read more »
“What is it going to take for government to slither out of the primordial goo and realize that their workplaces and work practices are teetering on the edge of extinction?” Kate Lister, the President of Global Workplace Analytics, reports to the Federal Times earlier this month the results of a survey conducted with over 100Read… Read more »
In the last rule, “Learn to let it go” we talked about letting go of past hurt and bitterness. In this rule, we are addressing how to “Let Go”. Once your read this rule, you will see the difference. By following both of these rules, you will find a path to success much more attainable.Read… Read more »
Government has proven no more immune to disruption by digital than any other industry. The internet changed the model for governments in delivering information and dealing with pressure groups. It has been a largely positive disruption, facilitated billions in savings as government moved services online in egovernment initiatives. At the same time it has seenRead… Read more »
Whether we participate in them or not, online comments sections of news and opinion websites are a venue for great dialogue to take place, but too often, they are vitriolic and unproductive. That’s why we wanted to share a great article from the Illuminations blog run by Journalism That Matters featuring thoughts from a numberRead… Read more »
Now is the winter of our discontentMade inglorious winter by these germs at work;And all the viruses that lour’d upon our houseIn the deep bosom of the arctic buried. Okay, the first line was directly from Shakespeare’s Richard III – the rest was my butchery of his poem! Sorry Bill… I am fortunate that IRead… Read more »
As a leader, does your foundation sit on bedrock or sand? Just like your home, the foundation of your excellence as a leader must be firm and sure, able to withstand even the fiercest storms. If 2014 is the Year of the Employee, then it becomes even more important to deliver exceptional leadership for them.Read… Read more »
What can leaders to do to get employees to share their best ideas with you? Great way to increase employee engagement, and generate innovation in your organization… Many senior leaders try to get creative ideas from employees; however, the wall between you and your employees is profoundly thick, even if you don’t think it is.Read… Read more »
Summary: The main building blocks for Digital Era success are leadership, governance, digital competencies, education and training, and change management. Each requires a unique set of considerations that differ from traditional success factors, and in some cases are unprecedented. Many Industrial Era mental models, processes and cultural values are not transferable to or effective inRead… Read more »