Weekly Round-up: November 16, 2012

Gadi Ben-Yehuda An Innovation Agenda. The Brookings Institution’s Center for Technology Innovation convened a panel to discuss a “First 100 Days Innovation Agenda” for the next administration. Federal Computer Week has a write up, and Alex Howard, one of the panelists, provides context and shares his experience. IRS, EEOC, USDA on BYOD at AFCEA. Yes,Read… Read more »

Thanksgiving dessert for Hurricane Sandy victims challenge

Although they are no longer in the news, Hurricane Sandy victims are still suffering. As a result one of my high school classmates, Executive Chef Jim McGrady from Maggiano’s Little Italy restaurant, invited 1,000 hungry people in South Jersey for Thanksgiving dinner. When volunteered he asked me to bring dessert. Which leads to our leadershipRead… Read more »

Open Season Tips, Direct Deposit Changes, & Retiree Job Opportunities

It’s that time of year again and we all know that our health care premiums, in most cases, will be going up. The (FEHB) Program premiums will increase by 3.4 percent in 2013, which is lower than last year’s increase of 3.8 percent. The average premium increase for the Federal Employees Dental and Vision InsuranceRead… Read more »

Two simple thoughts on innovation and leadership

Public sector innovators have the courage to look right when all their colleagues are looking left. Public sector leaders recognize that courage, celebrate it, and do whatever they can to steer the rest of their organization towards it. Originally published by Nick Charney at cpsrenewal.ca subscribe/connect Original post

Ushahidi – Revolutionizing Disaster Relief

By MollyJust “We believe that the number of deaths being reported by the government, police, and media is grossly under reported. We also don’t think we have a true picture of what is really going on – reports that all have us have heard from family and friends in affected areas suggests that things areRead… Read more »

Organizational Change Management – Now More Than Ever

This is a repost of a blog on the topic of Organizational Change Management in the Future featured on the ibm.com/government Perspectives site. The global exchange of ideas and data is no longer limited by borders, time, distance or language. In becoming a Smarter Planet, we hope to change the paradigm from reacting to changeRead… Read more »

Belkin Smart Card Reader Achieves FIPS 201 Certification

Federal Security Standard Assures Iron-clad Security and Reliability for Government Organizations Belkin Enterprise, a trusted leader of customer-driven computing solutions for office, IT infrastructure and mobile environments, today announced that its USB Smart Card and Common Access Card (CAC) Reader is now FIPS 201 (Federal Information Processing Standard Publication 201) compliant and is listed onRead… Read more »

Are organisations failing in their use of social media and apps as customer service channels?

Guy Cranswick of IBRS has brought my attention to a media release about a new report from Fifth Quadrant, a leading Australian customer experience strategy and research consultancy, on social media and smartphone app customer service enquiries. The report looked at how many Australian consumers had used these channels for customer service enquiries and whyRead… Read more »

For Campaign Offices Closing Shop, Where Does the Big Data Go?

Now that the 2012 election has come to an end, doors are closing for thousands of temporary campaign offices across the country. As campaigns have continued to collect more detailed and sophisticated voter information, these temporary offices have become more technologically advanced. With offices from national to state and local campaigns all shutting their doors,Read… Read more »