The Future of Digital Media
Digital media is evolving as an important way to get an organization’s message out to the audience. Hear from an expert about upcoming trends.
Missing Your Co-Workers? It’s Still Possible to Connect Virtually
The pandemic has separated co-workers who share more than just office space. Working from home has taken away the informal communications that lend itself to building teams and morale. But it is still possible to connect online. It just takes a little bit of creativity.
“Worst Practices” When Working With Autistic Employees – Part 1
Autistic employees have much to offer the organizations they work for, but their talents and challenges often are misunderstood. Read on to learn about the obstacles that autistic workers face and how to treat these employees with sensitivity and fairness.
Technical Advisory or Architecture Board: Which One Is Right for You?
Technical advisory boards and architecture boards differ in their functions, but they each can help organizations. Learn how, so you can review your organization and see which model would be a greater asset.
Enhancing Transparency With Data
Learn how two government agencies use data to provide transparency, building understand and trust for constituents.
Ambition Isn’t a Red Flag — It’s a Roadmap
When employees start eyeing their next role before mastering the one they’re in, is a leadership mindset behind the career fast lane?
Drive AI Success With a Modernized Data Infrastructure
Did you know that around 85% of AI projects fail, with data access often attributed as the top reason for their failure? With AI’s potential to boost public service delivery and cut costs, agencies need to create an intelligent data infrastructure (IDI) tailored for their government environment to help AI projects come to fruition. Let’sRead… Read more »
Exploring Quantum Sensing and Networks
Researchers are already exploring applications for quantum sensing in navigation, energy and medicine, among others.
Continuity by Contract: Data/Model Escrow & Exit Rights
Agencies are rushing to adopt AI, but few prepare for what happens when contracts end. Building in continuity is not optional, it’s a resilience imperative.
Overcoming Accessibility Barriers in AI
AI services can silently exclude people with disabilities, language needs, or low-bandwidth access, creating an “equity debt” that compounds over time.
Stop Intruders in Their Tracks
It’s a well-known fact that agencies invest most of their cybersecurity budgets in trying to prevent breaches, but unfortunately, bad actors still manage to find their way in. So, how do you mitigate the damage that attackers can do once they get inside your system? Microsegmentation is an approach that involves creating isolated network segmentsRead… Read more »
The Future of AI and CX
AI has impacted almost every facet of government services, with customer experience being no exception. In fact, agencies now have a prime opportunity to elevate CX. So, what does an AI-powered CX strategy look like? During the latest CX Community of Practice, Angy Peterson, Vice President of the Granicus Experience Group, offered insights into theRead… Read more »
Automation: Giving Agencies an Edge in Workforce Management
One often-overlooked challenge that complicates workforce management is the issue of employees being overworked and disengaged. But this is a problem agencies can address.
How to Goal Set for Success
During the January New Supervisors Community of Practice session, guest speaker Dr. Gerome Q. Banks spoke on how to set goals successfully this year.
Leveraging a Data-Driven Talent Strategy
In the latest Management Minutes With Mika, let’s learn how data and automation can help your team better themselves.