As public employees, we may find ourselves in the public eye even when our jobs are behind the scenes. Like it or not, we are held to a higher standard than the general public. We have more to lose if we make a mistake on social media.
For any organization, big or small, we have three important lessons to share to help you navigate your own digital transformation. They tackle the intricacies of setting everyone on a common course, building collaboration, and managing expectations.
By answering these four questions, you are on your way to finding what truly is important to you.
I challenge you to look beyond simple metrics and start listening to your audience. Ask them real questions you want real answers to. Often times, you can learn first-hand what people in our communities really do want and need from us.
Styleguides are useful because consistency is the only editorial virtue. There’s nothing foolish about consistency. But styleguides don’t produce plain language that answers users’ needs. They won’t fix everything–they’ll just make publishing a little easier.
If you haven’t connected with your govie patronus yet, here are some for you to consider.
Taking a look at the use of internal collaborative tools across the Intelligence Community (IC).
Taking a look at Fiscal Year 2015 (FY15) purchasing trends and activity in different IT areas such as cyber, wireless services, commodities from IT Schedule 70, satellite services, network services and more.
A solid training evaluation program helps assure your training program is on the right path to providing business results.
As the sole communications staffer at the time, I was bombarded by emails from the field about opportunities for republishing. Then a friend in the web-design field said some magic words that changed everything: database-managed content management systems, or database-driven CMS.