This user insight comes from the user research conducted for London Borough of Camden in the UK. You can visit the website redesign project development site here. Click here to go back to Part 1 View full post here. Wanted to order lid for bin online but there wasn’t any for lids – User’s binRead… Read more »
Search Results for: customer service
Success Stories of the Cloud in Action
Live blogging from Cloud Computing Summit… Session – Success Stories of the Cloud in Action Draw the lines on cloud-what goes into it. not mission critical systems Nebula – NASA-Research class cloud-Looking to solve problems in the future-How cheap storage is-Everything in platform is open source and releasing it Customer and public facing information inRead… Read more »
Man is a Social Animal. Why not the Government then? [Government 2.0]
Numerous blogs out there sport #Gov20 or #OpenData buzzword these days igniting interesting conversations around what they believe Government 2.0 platform is probably gonna be like tomorrow. Some assume it to be a Facebook clone, some say it should be Twitter et al and some go even as far as challenging the norms of opennessRead… Read more »
National Writing Examiner (NWE)101: the consultant proposal
by Donna L. Quesinberry National Writing Examiner (NWE) The precursor to the “Consultant’s Proposal (CP)” is good capture management recognition. It is essential in the enablement of quality consulting to excel in communication. Before writing a CP, the Consultant should have a verbal and mental agreement in place already that is the result of buildingRead… Read more »
Top 10 social media best practices
You can’t go a day without seeing a news article, blog post or tweet about the growth of social media. Many advisors, agents, firms and government agencies have already experienced the power of this new channel while many others are just getting started. In the financial sector, with the recent clarification from FINRA there isRead… Read more »
Vivek Kundra Steps Up to Cloud Computing’s Next Challenge
” [C]loud customers must be able to easily store, access, and process data across multiple clouds; weave together a mesh of different services to meet their needs; and have a way to collaborate with business partners around the globe. Federated clouds – networks of interoperable clouds that work together – will give rise to serviceRead… Read more »
“INCREASED STAFFING AND CONGRESSIONAL OVERSIGHT AT SSA MUST BE A TOP PRIORITY,” SAYS AFGE
SSA union president testifies before the House Ways and Means Subcommittee on Social Security (WASHINGTON)—Declaring that the Social Security Administration (SSA) is lacking the funding needed to deal with the tremendous workloads resulting from retiring baby boomers and the recession, the president of the National Council of SSA Field Operations Locals of the American FederationRead… Read more »
Social Media Guidance – Section One: Personal and professional responsibilities
Section One: Personal and professional responsibilities This details personal and professional responsibilities for the participation in or use of social media as part of your job or whenever you identify yourself in a professional capacity as a DCC employee. 1. Personal use of social media Whether or not an individual chooses to create or participateRead… Read more »
Noventri Brings Content To The Digital Signage Show in Vegas!
Attending The Digital Signage Show in Las Vegas means a chance to learn about content at the Cooking Up Content series with Noventri. The Digital Signage Show and KioskCom 2010 has made it a priority to address the needs of organizations to develop customer engagement programs that include kiosks, digital signage and multiple digital mediaRead… Read more »
Tip 1 of the top 10 tips for winning government contracts – part 1
It was a gorgeous weekend here in the Metro Washington, DC area. We had a house full of kids hunting for Easter eggs, with adults eating traditional Uzbek rice pilaf and Russian kulichis (an Easter pastry that looks and tastes like Panetini that you see in grocery stores around Thanksgiving time). Yumm. It was aRead… Read more »