This article was originally posted by Dr. Keith Salzman on the IBM Center for the Business of Government blog. As I wrote on October 23, the government faces many challenges in implementing successful health care information exchanges that improve the efficiency and effectiveness of care delivery. This first follow-up post discusses the importance of standardsRead… Read more »
Earlier last week, the National Conference on Citizenship (NCoC) released a report on volunteering and civic life in America in collaboration with the Corporation for National and Community Service and the U.S. Census Bureau. Promisingly, surveys of 100,000 subjects found that one in four American adults volunteer with an organization and nearly two-thirds engage in activities to helpRead… Read more »
ODEP has launched more than seven citizen engagement campaigns treating a number of subjects and created a format for success that includes seven steps and a four-week public dialogue.
There are times when you dislike a person on sight and this was one of those times. Thin, tall, beautiful, irritable. Scowled when I asked for a bit more room on the bench, to accommodate family and coats. “What a bitch,” I thought. In quotes because so loudly it seemed out loud. We shuffled andRead… Read more »
Mobile phones have become the norm for people to connect with each other, restaurants, events and social media. Companies are making it easy to shop, pay bills and listen to music online. Yet some local governments have a tendency to keep things the way they’ve always been.
It is always difficult when vendor performance on a contract starts going south. The signs are often small at first, a missed deadline, a work product that just isn’t quite what you were expecting, a meeting with stakeholders that does not work out as planned. Then the issues become bigger – multiple missed deadlines, incompleteRead… Read more »
This article was originally posted by Dan Chenok to the IBM Center for the Business of Government blog. In 2014, as has been the case for each of our past 16 years, the IBM Center engaged in many significant discussions with government leaders through our weekly radio show; benefited from groundbreaking research by a wideRead… Read more »
Why you build a brand: to add value to your company. How you build a brand: advertising, marketing, PR, events, social media, publications, web, mobile, apps, sales, email, conferences customer service, internal communications…you name it. A top-priority, critical intersection you’re likely overlooking: the connection between PR and social media. The connections between your disparate activitiesRead… Read more »
“He wants to hold my hand. But I’m short.” “So walk side by side.” “He wants to hold my hand. So I said to him, ‘I’m short. I can hold your arm though.’” “What did he say to that?” “Once I put it that way, then he calmed down.” * * * Paradox: We seekRead… Read more »
Stocks bottomed and rebounded strongly this week after the Fed assured investors that interest rates are not going up any time soon. All of the losses in the first half of December were erased in just three days in most indices. Now the market heads into the strongest seasonal period of the year. Will stocksRead… Read more »