Summary: Part III of a three-part series offers 15 tips for sending emails that focus on email creation and delivery. Part I provides 11 basic suggestions to control email, including setting a strong foundation, managing the flow of messages, and clearing your inbox. Part II provides another 11 tips for managing email throughout the dayRead… Read more »
Search Results for: personal brand
How do we solve falling trust in online services before it becomes critical?
A few days ago LinkedIn launched its latest IOS app, Intro. The app promises to integrate LinkedIn profile content directly into emails, allowing more rapid connections and helping give email recipients access to a range of relevant information about the sender. Given both Apple and LinkedIn are well-known brands, many people are likely to trustRead… Read more »
Taming the Emailstorm II: 11 Ways to Better Manage Incoming Emails
Summary: Part II of a three-part series offers 11 tips to better manage incoming emails throughout the day – both at your desk and when you’re on the go – so you don’t feel like all you’re doing is triaging messages from others. Part I provided 11 basic suggestions to control email, including setting aRead… Read more »
Here Is Your Government Contract
There are literally thousands of RFPs available at all government levels. Government contracts vary in award size and scope, but for many small to mid-size businesses looking to jump star or even create a nice financial cushion to withstand the ups and downs that happen throughout the year, even small contracts can be beneficial. HereRead… Read more »
Social Media: Old Wine in New Bottles?
Summary: We often refer to social media as “new tools for doing old things.” In fact, it was the tagline for The Denovati Group’s predecessor, Social Media in Organizations (SMinOrgs). Like many simply stated ideas, it can be subject to (mis)interpretation, including equating the idea with “old wine in new bottles.” This post explains theRead… Read more »
3 Customer Personas Your Customer Service Department Should Be Ready For
Knowing who your customers are is essential to having any successful business venture. I’m not talking about knowing their names or their locations (those are important) but knowing what makes them tick and their personalities is far more valuable. In our recent report: The Customer Service Playbook for Government, we go through all the waysRead… Read more »
Taming the Emailstrom Part I: 11 Ways to Control Email
Summary: Part I of a three-part series offers 11 basic suggestions to help you control email. Tips are provided for setting a strong foundation, managing the flow of messages, and clearing your inbox. Part II outlines ways to manage email throughout the day, and Part III offers tips for better email creation and delivery. AdditionalRead… Read more »
A Partial Reading List for PR Students
This post originally appeared on my blog, Social Media Strategery. College students across the country are in the midst of moving back to college for the fall semester. In between partying, traveling, club activities, sports, Greek commitments, and jobs, some will also be attending classes. Those lucky enough to be taking a PR class shouldRead… Read more »
Salesmen Need To Be Coaches At Fiscal Year-End
by Steve Charles, Co-founder and Executive Vice President Your customers need your help. Not just your products and the requirements those will fulfill, but your personal help to get fully justified purchase requests to contracting shops who can issue the order before the end of the fiscal year. I spoke on a panel discussion lastRead… Read more »
Essential Elements of a Government Social Media Policy
Government Social Media Policy Part 1: The Public Notice There are two major elements of an external-facing government social media policy. That is to say, a policy that is applicable to the public. The elements include: The section detailing the moderation of third party content, and A notice regarding applicable public records law. Moderation ofRead… Read more »