Aphorism 89

The future is not out there like some foggy day, pre-existing and waiting to be revealed once the mist lifts. Instead, I now like to thing of it more as a lump of clay – it has the potential of being fashioned into a fine sculpture but, equally, it could end up an unstructured mess.Read… Read more »

Moving Forward: The Need to Migrate to Windows 7

Windows XP’s days are numbered. Microsoft will be terminating all support for the operating system, as well as support for Microsoft Word 2003, on April 8, 2014. This includes all security updates and fixes, leaving those with Windows XP vulnerable to security threats. Many organizations are now faced with the task of migrating to aRead… Read more »

Best Practices for Government Customer Service

Providing an exceptional customer service experience is a key element of running any organization, from large corporations to non-profits to government agencies. Government agencies have to deal with issues raised by the public every day and be able to respond to constituents in an efficient manner. While seemingly a straightforward task, customer relations is aRead… Read more »

Soliciting Feedback re: Digital Era Challenges

The Denovati Group’s primary objective is to help individuals and organizations improve their efficiency and effectiveness at leveraging social and digital technologies. To continue to maximize the value we provide through our products and services (most of which are free), we have created a 10-question survey that asks folks to identify the biggest Digital EraRead… Read more »

Cost Goes Both Ways

I was invited to view a new software product, JAPMS, Just Another Project Management System. I was in a roomful of people who had letters after their names that meant they were experienced project managers. The builders showed us screens that represented projects in multiple views, and multiple projects that rolled up into programs, andRead… Read more »