At GovLoop’s fireside chat on Wednesday, two experts spoke about government’s biggest challenges and best practices to provide excellent CX for its citizens.
Posts Tagged: 18f
Successfully onboarding a group of new-hires isn’t easy, and keeping the onboarding consistent for all employees is an even bigger challenge. Here are some tips to ensure a smooth process.
I would encourage federal tech talent to heed that advice and see what happens. A smart, business-like administration will recognize your talent and re-recruit you to your important work of change and dramatically improving outcomes.
18F proves that the government can function with a startup mentality. In fact, that type of culture may be necessary to continuously improve government operations — despite the inevitable growing pains that all startups face.
Citizens have come to expect the government’s digital engagement to be on par with the private sector’s. However, a lot of agencies are struggling to effectively implement digital service strategies. Fortunately, new partnerships are forming to make this process much easier and more efficient.
A June U.S. Government Accountability Office report on 18F and USDS revealed that the groups are making positive changes in government but must continue working to improve in the future.
Earlier this month, GSA launched a third line of business to house its digital startup, 18F, and emerging tech initiatives. We sat down with the new commissioner of GSA’s Technology Transformation Service to get more details on the new entity and what it means for potential government customers.
This post is an excerpt from our recent “Guide to DevOps in Government“. The full guide is available for download at this link. Once you understand the value of DevOps, how do you get started? Especially if your teams work in strict silos, without tools to foster collaboration, you might be overwhelmed at the prospect ofRead… Read more »
Learn about how to make government more customer-centered!
Why the current federal budget process limits IT innovation.