Posts Tagged: Big Data

Top Trends to Watch for Government in 2017

If 2016 taught us anything, it is that technology enables communication between government and the people it serves in such a powerful way. From elections and campaigning, to traditional government services, technology is changing the way government operates. Here are a few trends that get me excited about the year to come

Data Analytics Helps Agencies Transform Government

Business users know that if they had better access to the mounds of data available to them they could make more informed and better business decisions and they could be looking ahead not backwards. We finally have modern user-friendly data analytics tools available to do just that.

Is the Next Generation of Government Citizen Services in Chat Bots?

The phrase “customer service” has often sounded like an oxymoron to anyone who has endured interminable lines at the DMV, navigated maze-like call centers, or even attempted to get a simple answer from a website. Help could be on the way – and sooner than you think.