Ready or not, the big data revolution is upon us. And as more government agencies open data and other organizations generate it otherwise through the influx of connected devices, data will play a role in everything we do.
The phrase “customer service” has often sounded like an oxymoron to anyone who has endured interminable lines at the DMV, navigated maze-like call centers, or even attempted to get a simple answer from a website. Help could be on the way – and sooner than you think.
Learn how Esri is helping to optimize the information in huge datasets to visualize the data and make it much more useful to you and your agency.
Agencies involved in healthcare delivery are seeking innovative ways to use digital communications and mobile health technologies to drive improvements in patient engagement and overall care outcomes.
Data analytics is changing the way governments make decisions. But while the benefits of data analytics have often been touted, it can still be difficult to know how to incorporate data into your agency operations and what to look for in analytics tools.
Governments have used computing technology since the 1950s, but data has changed. Agencies face new challenges in using data, requiring updated strategies. A recent IBM white paper covers these challenges and provides a path forward to data-driven government.
Do you know what your building is saying? IBM recently released a report on smarter building management, highlighting the importance of collecting, analyzing, and using the data that buildings provide. The benefits are plentiful: smarter building management can lead to energy conservation, improved efficiency and utilization, and better decision-making in the future. From elevators toRead… Read more »
A solid training evaluation program collects the right small data to assure your training program is on the right path to providing business results.
Most of us are not that familiar with what happens behind the scenes to process the petabytes of data collected through sensors, cell phones, images, search engines and financial transactions, but it’s safe to say that the analysis of these data make our current information-based economy run.
Federal agencies are starting to recognize the endless possibilities that big data can provide – improved health care and education; prevention of crime and cyberattacks; detection of fraud, waste and abuse; and better and safer transportation services. However, the rise of big data has led to big projects, big bucks and big challenges as agencies… Read more »