I decided to go back to school sitting in a stadium filled with tens of thousands of women listening to a jovial septagenarian talk about embracing life. My mom asked me to accompany her to a Women of Faith conference, which is a nationally touring event series. The presenter quoted EB White, and it hitRead… Read more »
I have heard the phrase digital transformation bandied around a lot around and it made we wonder what does it actually mean? I suspect that we all having an image in our minds when we think of digital transformation. Does the meaning of the phrase depend on our roles and mindsets? So if you speakRead… Read more »
I’ve found myself banging on a lot recently at events and other engagements about pretty much the same stuff. It’s what organisations need to do to grasp the digital opportunity – but which isn’t about actual tools on the internet. At least, not just about that. Embedded below is the first attempt I have madeRead… Read more »
A special edition of GovLoop’s DorobekINSIDER today. We’re LIVE! We meet every month with the simple idea, get smart people together and share ideas because we believe that the real power of information comes when it is shared. Better data means better customer service. Consider the way Amazon uses your purchasing history to suggest itemsRead… Read more »
There was as time when those working in digital comms in government liked to think of themselves as pioneers, dogooders, renegades, jeans wearing, pizza eating innovators; disruptors with a start up mentality. Is this still the case? Here are some reflections… What is the evidence? Govcamp the annual get together was initially a very lowRead… Read more »
At every level of government, citizens are working to learn more and connect, share their ideas, effect change, and improve services. And despite this growing trend of moving all conversations online, there are many government entities that are hesitant to formally endorse or launch this kind of dialogue. Common questions include: “what if the dialogueRead… Read more »
What do I mean by asking ‘Does digital engagement really exist?’ As I have categorised this post under digital engagement it suggests that I believe in the concept, but lets see where this leads… I was struck last week by the comments of @betonykelly and @timolloyd from BIS (Department for Business, Innovation and Skills, England)Read… Read more »
Recently we held a webinar with Martin Done, Service Director Communications and Marketing and Sarah Lay, Senior Digital Officer of Nottinghamshire County Council to discuss the Council’s new branding efforts and outreach to drive avoidable contact and channel shift initiatives. You can watch a replay of the webinar here. Due to an overwhelming number ofRead… Read more »
I recently returned from vacation with over 900 e-mails in my inbox. In today’s world that might make someone seem important, but a good chunk of these messages were unsolicited. Sure, I might have known the sender (or company), but I did not asked to be sent their list of upcoming events, special reports orRead… Read more »
Who better to dole out advice about how to truly engage in citizen engagement and its new trends than those who do it every day? Below are seven tips from our Citizen Engagement guide and GovLoop survey respondents about what’s really important when you create citizen engagement, based on their experiences. Want more of theRead… Read more »