It’s time to take the next evolutionary step on the path of leadership-business success. While the step seems obvious, as many have noted common sense is often quite uncommon. More than ever organizations and businesses need to initiate new and varied approaches to connecting and collaborating with their customers and employees, especially by proactively solicitingRead… Read more »
I am amazed. I just wrote a post yesterday about a few select companies that I love. I am impressed by their movement to interact with customers more as humans, and less like credit card transactions. They have identified the sucky experience that many customers face with other companies offering their same line of products,Read… Read more »
In the wake of the recent disasters in Japan, many organizations used Twitter to raise donations for the relief effort overseas. However, Microsoft’s Bing pledged $100,000 and received a lot of criticism for their generous pledge. On March 12, Bing tweeted “How can you #SupportJapan? For every retweet, @bing will give $1 to Japan quakeRead… Read more »
OPEN CITIES | Christian Madera Credit: Jen R. If you follow the Gov 2.0 and Open Data circles with any regularity, you’ve probably noticed that hardly a month goes by without some new and exciting new media project or application being announced – one whose founders hope will provide a powerful new way for peopleRead… Read more »
There is a really good conversation that was started the other day by Stefan Lindegaard, an open innovation leader who I follow and get strong value from. It was about failure and the value of failure with a focus on both engaging interested parties in a dialogue and coming up coining a phrase (failsourcing, amongRead… Read more »
There’s been a bunch of discussion about how Clinger-Cohen has been an utter failure – that the rules are too prohibitive to be agile, that government is in the Stone Age when it comes to IT, etc. Allow me to offer a root cause: very few of our Executive Agencies have actually put the CIORead… Read more »
We consistently read about IT “Failure” and how much it costs organizations each year, but how often do we actually read about IT “Success”. What is IT success? How do we know when we have achieved it? Why is it so elusive? To read the full article go to http://trituns.wordpress.com/2010/03/29/it-success/
I just experienced an embarrassing failure. Or did I? This afternoon, I was scheduled to appear by Skype to speak on the topic of Gov 2.0 leadership. Two hours prior to the event, the onsite tech guy and I tested the connection and it worked perfectly. We could see and hear one another and theRead… Read more »
So there’s this little chess gadget, wherein a user can play a computer opponent… I have probably played a thousand times on the “easy” level and I have won exactly one time. And yet, I keep trying…. In frustration I rhetorically blustered “Why on earth does anybody play this game?!!!” Really, sometimes the computer beatsRead… Read more »
Reposted from original at openNASA.com You’ve heard it many times before, “Failure is not an option.” When Gene Kranz uttered this line in reference to Apollo 13, he was absolutely right. At that moment it was imperative that the team succeed in bringing the crew home safely. If you’ve ever seen the movie Apollo 13,Read… Read more »