Agency of the Future Series: Telewok in Government GovLoop is working on an “Agency of the Future” series, which will include a collection of reports, expert interviews, in-person events and online trainings that are designed to cast a vision for government innovation and reveal bright spots in agencies and industry partners that are leading theRead… Read more »
Agency of the Future Series: Analytics Survey GovLoop is working on an “Agency of the Future” series, which will include a collection of reports, expert interviews, in-person events and online trainings that are designed to cast a vision for government innovation and reveal bright spots in agencies and industry partners that are leading the way.Read… Read more »
This blog entry was originally published on the Tri Tuns blog. Is the Grapevine Killing Your User Adoption Communications? Ensure Your Communications Are Accurate and Effective In the clip below, Lil is trying to get a critical message to Johnny Dangerously, who is locked up in jail. It is a matter of life or deathRead… Read more »
This blog entry was originally published on the Tri Tuns blog. Dr. Evil teaches us about defining Success How do you define Success? In the clip below, Dr. Evil defines “Success” in terms of one, simple request: to have sharks with frickin laser beams on their heads. When he learns that this goal has notRead… Read more »
This article was originally published on the Tri Tuns Blog. IN THE NEWS In a recent interview on CNBC Warren Buffett said that he could end the federal deficit in five minutes. “I could end the deficit in five minutes. You just pass a law that says that any time there’s a deficit of moreRead… Read more »
This article was previously published on Tri Tuns blog. OBSERVATION You are responsible for ensuring end-user adoption of the IT system in your organization. To ensure this occurs, you retained consulting services unique to user adoption, such as Tri Tuns. Now that the contract is near completion, you are worried that you may see aRead… Read more »
This article was originally published on Tri Tuns Blog. OBSERVATION You are responsible for ensuring end-user adoption of the IT system in your organization. To ensure this occurs, you retained consulting services unique to user adoption, such as Tri Tuns. Now that the contract is near completion, you are worried that you may see aRead… Read more »
This article was originally published on Tri Tuns Blog. OBSERVATION A common practice – and TRAP – of change management is to attempt to convince (“sell”) end-users that the new IT system is beneficial to them. Change management teams spend several hours trying to “spin” their communications to attain this goal. The fallacy is spendingRead… Read more »
This article was originally published on Tri Tuns Blog. OBSERVATION We have all experienced this: a round of discussions generating wonderful ideas, with a promise to reconvene and determine next action items. The problem is those action items rarely become a reality, because there was never a sufficient amount of follow-through to act on thoseRead… Read more »
This article was originally published on Tri Tuns Blog. OBSERVATION Have you noticed that you spend a large amount of time documenting process flows but fail to measure their IT implementation? How do you know if the end-users are enacting the system as designed and contributing to the business goals? We know that process documentationRead… Read more »