Posts Tagged: Federal

Avoiding the “Jaded Fed” Syndrome

We all know them – the long (or short) term career bureaucrat, counting down the days (months, decades) to retirement, seething in negativity and boredom. These employees contribute to poor public perception, engage in bristly customer service and their negativity can bring others down with them, creating a toxic work environment. Here are some tipsRead… Read more »

Citizen Engagement: How Government is Improving Customer Service

The customer is always right. If you’ve ever worked at any retailer, restaurant, or franchised store, you may have gotten a lecture or two from your manager that included this phrase. And there is definitely truth behind it. Like any good retail establishment, successful government agencies are centered on meeting the needs of the publicRead… Read more »

DorobekINSIDER: Where change is happening in government

Have you ever attended a budget meeting hosted by your city council? You usually are shown PowerPoint presentations filled with pie charts detailing how funds are dispersed. And you have access to your city website’s complete budget breakdown, including the projected one for the next fiscal year. But it may seem as though local governmentRead… Read more »

Stop Managing by Hours

On GovLoop Insights’ DorobekINSIDER: Technology is an enabler. It gives us the ability to harvest big data, mobilize in ways unknown to previous generations, and shows us the means to improve every aspect of society. But that’s all. It just gives us the means, not the action. Find out how to take the next step.Read… Read more »

New VA Chief Wants to Fire More Employees

On GovLoop Insights’ DorobekINSIDER: The U.S. Department of Veterans Affairs’ Center of Excellence on the Medical Consequences of Spinal Cord Injury is lucky to have Center Director Dr. William A. Bauman and Associate Director Dr. Ann M. Spungen on their team. For their work, Dr. Bauman and Dr. Sungen have been named finalists for theRead… Read more »

Transforming Federal Data Into Smart Business Analytics

Transforming Data Into Smart Business Analytics Check out my in-studio Tech Talk interview with John Gilroy at WFED Federal News Radio in Washington, DC. Learn how Federal agencies can achieve more by leveraging Tableau Software to see and understand all sizes and types of data. The segment titled Transforming Data Into Smart Business Analytics airedRead… Read more »

Understanding Your FEGLI Coverage, by Todd Carmack

Understanding Your FEGLI Coverage, by Todd Carmack As a benefit counselor and retirement income specialist, I have come to realize that a lot of employees do not remember what they signed up for or understand their federal employee group life insurance (FEGLI) coverage. An outline of FEGLI coverages available; Basic FEGLI Coverage – if elected,Read… Read more »