The government has some amazing programs. From health care to veterans’ programs to education and more, these programs can change people’s lives for the better. However, their success relies on people being able to understand how to access and take advantage of them. This is why digital communications and citizen engagement is so important.
Posts Tagged: DCcomm16
In order to maintain focus on government’s critical objectives, GovDelivery’s CEO Scott Burns recommends five overarching ideas to guide communications efforts.
USDA’s National Agriculture Library is using open data to make its massive collection of agricultural research accessible to citizens, journalists and anyone who wants to see it.
In eight governments are attempting to engage, inform and connect with citizens. So it’s not surprising that figuring out how to utilize those eight seconds is imperative for success.
Three current and actionable learning trends that digital communicators can take advantage of to get their messages to more citizens.
The answer to better customer service in the public sector is a simple one, but not easy: “You have to listen, understand, and make connections.”