Posts Tagged: rightnow

GovLoop Training: Government Customer Service Mandate – Are we better off?

Last Thursday (11/17), GovLoop and RightNow hosted a training webinar on “Government Customer Service Mandate – Are we better off?”. During the training we discussed the lessons learned from building agency customer service plans and took a look at the future of government customer service. Below please find key resources related to the training session:… Read more »

Service Where You Serve: Connecting with Citizens Where They Connect with You

The Customer Service series is supported by RightNow Technologies. To learn more on how to use cloud technology to improve customer service, visit the RightNow resource center today. Check out the GovLoop/RightNow Customer Service Hub to get smart on how to be awesome at customer service ————————— Advances in technology, and the ready adoption of… Read more »

Thanks to GovLoop’s Partners

Happy Summer everyone! As you know on GovLoop, you are not subjected to blinking banner ads and annoying pop-ups. I think the future of advertising is that it has to be beneficial to the community. Thus, here on GovLoop, you’ll see us work with our awesome partners to put on educational online trainings, special areas… Read more »