Hi Govloopers – How does this compare to the situation in the United States or Canada? What is your reaction to this? Read an interesting piece by Markus Manhheim, Public Service Reporter, Canberra Times – PS on notice over social media use. I know that central agencies in the public sector do not deliberately issueRead… Read more »
The fun folks at GSA’s Center for Excellence in Digital Government are raising the bar in social media training. You are invited to join us for a not-so-typical Twitter webinar! We’re ditching the slides and bringing you live interaction, the same way you actually use social media. All questions will be answered, no subject isRead… Read more »
Report reveals that Health, Business, and Jobs account for one-half of government communication Today, GovDelivery released the 2011 Federal Digital Communications Report, revealing that 2011 was a record year for government communications. The report is available in an infographic and can be seen at http://bit.ly/GD2011infographic. The report, based on data from GovDelivery’s clients representing moreRead… Read more »
So glad this story has gotten more attention. Excerpted from the article on the Army website: A massive outpouring of support from Fort Hood, surrounding communities and social media helped a potential nightmare for one Fort Hood family end happily last week….. {ELLIPSE} “Facebook provided great information,” Fort Hood Garrison Commander Col. Mark Freitag said.Read… Read more »
Http://LeonardSipes.Com Holly Finn from The Wall Street Journal writes about Humanizing the Web where she addresses deeper meanings from the online experience. The Internet is blazingly fast with people who run madly from page to page; skimming and not reading. The pace is tiring and the online experience becomes less than satisfying. We yearn forRead… Read more »
Http://LeonardSipes.Com Happy New Year! I talk to people who are ready to give up their sites after one year of effort. I understand their concerns. My government sites pull almost 100,000 page views a month and sites I’ve assisted can get as many as 2,500 page views a day. But starting from scratch and establishingRead… Read more »
Lately, there has been a site called Pinterest that has skyrocketed in popularity. The basic concept behind Pinterest is an online pinboard; a virtual space for sharing images from all over the web based on specific themes. It’s a way to discover new ideas and get inspired. People use it for home remodeling, wedding planning,Read… Read more »
Two Words: User Acquisition Local, state and national Governments have yet to fully take advantage of the many platforms available for crowd sourcing policy primarily because they have failed to court a significant enough user base to generate a genuine and sustained online community. Without a diverse enough, self-regulating community of users who are continuallyRead… Read more »
CRM, BPM, KM, ECM. These are the abbreviations of new electronic management or “M” models that have emerged with the growth of the Internet. They relate to the management of traditional business practices ranging from customer relations to knowledge to business assets that are now enabled electronically through the Web and complimentary devices. Their useRead… Read more »
Hello from across the pond, It’s now December and icy roads, closed schools and uncollected bins tend to dominate local government over the coming months. Residents rush to council websites seeking to report problems and find information. Increasingly, there is an expectation for this data to be real time. So what should councils be doing?Read… Read more »