Law enforcement has basically been at the mercy of the news media. Whether issuing press releases, responding to a high profile case, or requesting help from citizens in a missing person case the police were (are) at the behest of the media to communicate there message. Social media offers alternative options for law enforcement agenciesRead… Read more »
Congratulations! Your city has made the decision to engage in social media as another tool to connect with citizens. You set up your community on Facebook and Twitter, and now you’re wondering what you’ve gotten yourself into. I’ve learned a lot through the City of Reno’s adventure with social media, and I have some tipsRead… Read more »
There has been an unquestionable explosion of government social media use in the last year. Last week, GovTwit, the Twitter directory of government agencies and officials reported 44.9 million followers for the 3,000 IDs it tracks, after starting in 2009 with just a handful of accounts. Still, towns, agencies and leaders not using social mediaRead… Read more »
Twitter finally verifies the Library of Congress account (@librarycongress), but there seems no rhyme nor reason as to which government agencies get their verification request handled and at what pace. Read the full post: http://bit.ly/cg1xAF
Government and the private sector had a famous competion to see who could map the human genome. Now we have social media helping both with runnaway oil in the Gulf area. People are providing observations and also solution ideas for the crisis. For example, Gulfcoastspill.com has been setup to help. The site was developed withRead… Read more »
I enjoy listening/reading Federal News Radio and the DorobekINSIDER, Chris knows his stuff and has great guests. I came across this podcast, discussing why the Chairman tweets. The information is great, and very relevant, to businesses and federal agencies alike. With Chris Dorobek’s permission, I am including it here, along with my thoughts on theRead… Read more »
When both Apple and Twitter announced new advertising platforms, I admit, I got more than a little nervous. One of the things I love about Twitter and my mobile apps is that I can engage with the brands I love without companies pushing their products and services on me. I wondered, in a time whereRead… Read more »
{EAV_BLOG_VER:e11d24ff75b23d99} Cross posted from original at The Space Tweep Society I frequently get asked what I think about the direction NASA is taking. I wrote this post a couple of weeks ago but didn’t post it at the time. I’m not really sure why. This post does not outline my personal take on what weRead… Read more »
On Twitter, Followers Don’t Equal Influence 9:30 AM Friday May 7, 2010 by Scott Berinato | Comments (5) It could be that Twitter research is popular because Twitter data is free and so accessible. That’s okay. Gift horses are just as good for riding. The best, latest entry in Twitter research is the handiwork ofRead… Read more »
At the closing session of the Parafest conference that I attended, and at which I spoke about Social Media and Collaborative solutions, the product management of Parature shared this slide. The slide represents the results of polling customer, throughout the conference, about their concerns, their questions, about adding social channels to their customer service efforts.Read… Read more »