Citizens expect that digital government will function with greater ease than in the past. To satisfy this desire, agencies must focus on the user experience as they develop and improve their digital services.
Here’s what government officials have learned during their FITARA implementation journey.
CIOs share insights on where to start with FITARA implementation and how to keep the momentum going.
GIS technology can be used to help address fraud, waste and abuse in several different ways. Organizations benefit from closely examining location-based factors to identify hot spots, regional variations and clusters, such as co-locations of services. Then, real-time data analysis shows spatial trends that inform predictions about future needs and issues — or, in this… Read more »
If you’re looking for insight on who’s collaborating around the Federal Information Technology Acquisition Reform Act and how they’re doing it, these tips are for you.
Data analytics is changing the way governments make decisions. But while the benefits of data analytics have often been touted, it can still be difficult to know how to incorporate data into your agency operations and what to look for in analytics tools.
I grew up on a farm in Chunchula, Alabama. It was a small operation – a few goats, turkeys, and chickens; as well as a small orchard and a few crops. The most data we collected on productivity was how many eggs I could carry back to the house in my basket on a givenRead… Read more »
Have you ever worked at a large company or organization prior to government? If so, you’ve probably experienced the complexity of vast human resources departments. At many companies or private organizations, they’ve got it down to a science – recruiting, application, interview processes, and onboarding – it all happens seamlessly. The government is the largestRead… Read more »
This case study is excerpted from our latest free guide, The Future of Digital Public Services. For the full case study, and many more like it that explore how digital services can transform your agency, download the guide here. As with many public-sector agencies, the Agriculture Department’s National Resource Conservation Service (NRCS) is looking forRead… Read more »
Many of you work in scientifically-oriented agencies. These agencies have many functions, one of which is often scientific research. And yet, while we often hear about innovations made by prominent university professors at top-tier schools, or the latest drug breakthrough from a pharmaceutical company, it is less often that we hear about the achievements ofRead… Read more »