When we talk, we tend to erect barriers that hinder our ability to communicate. There are seven of these types of barriers to effective communication.
Posts Tagged: Barriers
This article was originally published on the Tri Tuns Blog. OBSERVATIONIt is a common trap on many IT projects that team members are so focused on ensuring project “success” (typically defined as on-time and on-budget delivery) that team members forget the critical importance of developing and maintaining effective relationships. Ironically, forgoing the relationship building elements… Read more »
This article was originally published on the Tri Tuns Blog.OBSERVATION When talking about user adoption of major IT systems – CRM, ERP, HRIS, etc – at some point the discussion always focuses on overcoming “user resistance”. When I probe deeper and ask clients to define exactly what they mean by “user resistance” (what form it… Read more »