How One CIO Has Made a Career Out of Innovating
Jose Arrieta, Chief Information Officer at the Health and Human Services Department, shared how he has used his strengths to take managed risks.
Jose Arrieta, Chief Information Officer at the Health and Human Services Department, shared how he has used his strengths to take managed risks.
We asked our community for advice about soft skills and their impact on the technical work. Learning how and when to communicate was a recurring theme.
More than half of survey respondents said they aren’t sure or haven’t heard of the 21st Century Integrated Digital Experience Act.
We surveyed more than 130 government employees about 21st Century IDEA and their prioritization of CX. Here’s what they said.
Agencies need the ability to adjust their services to their consumers’ needs in days or minutes — not months.
The state is piloting an agile integration platform that will make it easier for microservices and application programming interfaces to quickly retrieve and connect data from multiple state systems.
Investments in digital services have become a staple for governments of all sizes seeking to make antiquated operations more user-friendly and efficient.
There’s plenty in the budget that could affect employees — from changes to federal hiring and firing practices to emerging tech that’s reshaping the workforce.
We surveyed more than 130 federal members of the GovLoop community about customer experience (CX) prioritization at their agencies, and their responses shed light on the disparities.
Some enterprise IT teams are adopting hyperconverged infrastructure (HCI) as an alternative to traditional infrastructure solutions.