Improving CX Through Simplicity and Security
Good customer experience starts long before a frontline employee interacts with a constituent. seamless cybersecurity is an essential factor.
First Aid for Projects
Sometimes projects need their own kind of “first aid.” Applying the “Breathing, bleeding, broken, consciousness” formula to a project emergency can help save the day.
Let’s Go Shopping for a Cloud Solution
This infographic offers an introduction to shopping cloud marketplace.
Life Beyond Twitter
How changes in Twitter may change how agencies reach their communities.
How to Truly Unplug on Vacation
Vacations make employees happier, healthier and more productive — if they truly leave work behind. Here are seven thoughtful ways to unplug.
Habit #4: Make Good Choices
Sometimes what’s intended to improve productivity slows things down instead. Here’s how to avoid those mistakes and make changes that really help.
Don’t Open the Door to Bad Actors: Protect Your Password
This blog explains the security importance of a password management platform.
Thinking About Changing Jobs? Think About This
We should anchor our identities not to what we do but to why we do it, writes Maya Shankar in the Washington Post.
Achieve Your Career Goals Without Burnout
Many of us do the bare minimum at work, as we struggle with burnout and trying to achieve work-life balance. The symptom is called “quiet quitting,” and here are tips to overcome it.
Montana Maps Infrastructure Spending to Ensure Equity
Montana’s Department of Natural Resources and Conservation employed maps and dashboards to add transparency to the distribution of economic stimulus funds.