Government leaders have a lot to teach us, no matter where we are in government. Here are lessons learned from CMS’ Chief Digital Strategy Officers regarding management, instilling a feeling of belonging in the workforce and responding to evolving tech.
Artificial intelligence (AI), unlike other forms of automation, can learn and generate ideas that elude humans. But what does AI “learning” actually mean? Here are the basics.
This blog details how automation can help agencies successfully enhance their workforce.
Technology can both encourage and discourage work-life balance. Be aware. It is essential to take action. Set the intention to be on top of it.
Every agency employee needs to embrace IT transformation for change to really happen. That’s certainly true when organizations transition to greater use of cloud services.
As cyberwarfare increases and agencies struggle to find essential cybersecurity talent, contractors are an attractive option. However, outsourcing cyber positions has pros and cons.
Agencies need a true partner, not just a technology vendor, to help them address security needs while incorporating industrial Internet-of-Things devices into their information technology (OT) and operational technology (OT) systems.
Government’s response to national and local crises depends on its ability to collect, analyze and use actionable data. That requires a 360-degree view of available agency data, the kind of perspective that a cloud-based data management platform can provide.
People often learn they’ve lost access to social services benefits when they try to access them and fail. An innovative Louisiana program, called LA’MESSAGE, works to change that by sending text message reminders about deadlines, submission requirements, and other concerns.
As agencies transition to more hybrid work, they need collaborative technology that allows employees to communicate seamlessly and securely, from anywhere and across various mediums. That includes phone solutions.