What Makes a Good Government Employee?
Do you know what will differentiate you from being just an employee, to a good employee?
Creating a Community of Practice: A Way to Engage Like-minded Practitioners for Learning and Leading
Communities of Practice (CoP) are popping up everywhere in my agency. What seemed to me to be a novel approach to learning, sharing and leading, I have discovered is an aged old phenomenon that stems from learning theory. Cognitive anthropologists Jean Lave and Etienne Wenger coined the term “community of practice” when studying apprenticeships asRead… Read more »
Help Procurement Keep Pace with Technology
While the technology that agencies buy has changed considerably in recent years, the process of buying it, not so much. So just as government IT faces modernization, the procurement of government IT needs to modernize, too.
Procuring Your Agency’s Secure Digital Displays
Think about the large digital displays agencies use to direct visitors and share information with employees. While not traditional devices, these displays must still be protected.
Evaluate Your Lens — How to Re-assess Your View
We can compare our view of life to a camera lens. What can we do to expand that lens and re-assess our view of what’s really going on?
Why You Can’t Kill Off Passwords
Authentication factors don’t govern security; the authentication infrastructure determines security. So what’s with all the “killing passwords” talk?
Use Data Visualization to Show, Not Tell
There’s nothing more transparent than raw data. But that’s not accessible to people. That’s where data visualization comes in. Increasingly, users expect data to be something they can see, not just read.
Delivering Better Services With Complex Tech
New technology helps agencies deliver better customer service and improve their operations. All that advancement, though, comes at a cost: It makes things more complex.
Promoting Hybrid Collaboration in North Carolina
When North Carolina’s Department of Information Technology went remote in 2020, CIO Jim Weaver learned how to foster collaboration within a hybrid workforce.
Data Science for Everyone: 3 Things to Know
In the current data-driven landscape, business leaders across government need to be involved in using data. They need at least a working knowledge of the tools of data science and the ways data scientists generate their insights.