A 3-Pronged Approach for Prioritizing CX
Governments must think holistically about the convergence of CX, digital transformation and secure, adaptable platforms. The efficacy of citizen services depends on it.
When the Pandemic Hit, VA Hit Back with Technology
To learn more about the VA’s pandemic response, we spoke with the director and a senior analyst of the Enterprise Cloud Solutions Office (ECSO) at VA.
4 Ways Cloud Makes the Best Platform for Disaster Recovery
The government has no shortage of data, and an increasing amount of it resides in the cloud, making a cloud-based solution that integrates and manages that data from the start optimal for DR.
How One Question Changed My Career Trajectory
My manager asked me a critical question about my future and was ready to take action based on my response. That question was key to my career growth.
Remote Work Highlights Value of Unified Communications
Today, agencies realize that resilience is about more than disaster recovery and business continuity.
From Containers to Kubernetes: The Definitions, Connections and More
In this blog post, we define the terms and explain the connections of a modern software factory.
Enhance Military Readiness, Move Past a Limited View of Health
How can the military improve its health approaches to best serve and retain active duty members, with a focus on human performance improvement and optimization that will increase service members’ resiliency and long-term health?
Improve CX From the Inside Out: Engaged vs. Satisfied Employees
What compels an employee to go beyond what is required and provide what’s needed? What moves them to listen and serve with compassion and empathy?
6 Tips for Responding to Crisis
If the recent pandemic has taught government organizations anything, it’s that resiliency and crisis management always need to be top of mind.
Best of USAJobs September 11
Welcome to the latest edition of GovLoop’s exciting federal employment opportunities roundup for the week of September 11, 2020.