Is Your Public Messaging Creating Confusion? Here’s How to Fix It

Mixed messaging can undercut all the hard work that goes into agency programs and initiatives. Learn the five simple steps your government agency or public-sector organization can take to make sure communications are consistent and clear.

Are We Failing our Player-Coach Managers?

Management styles have diversified over the past decade, with more “traditional” command-and-control management approaches falling out of fashion. Individual Contributor (IC) and management paths are no longer binary and self-management models (such as this description from scrum.org) are increasing in popularity. But are we failing our player-coaches by not coaching them too?

Leadership Excellence: A Guide for New Government Supervisors

Becoming a successful government supervisor involves blending technical skills with strong leadership qualities, fostering innovation, building supportive networks, and continuously developing oneself through mentorship, training, and leveraging technologies such as AI to drive team performance and public service excellence.

Management Minutes With Mika

Unlocking Potential: The Power of Psychological Safety in the Workplace

Psychological safety means that employees feel they are allowed to voice their opinions, share their ideas, and make mistakes without the fear of punishment, retribution, or embarrassment. Elaine Ho, Executive Director for STEM Engagement at NASA, joins workplace transformation expert Mika Cross on the latest episode of “Management Minutes With Mika” to discuss the powerRead… Read more »

Don’t Trash This Place: The Trucks Are Watching

In Columbia, South Carolina, garbage trucks could become the eyes of the city’s Public Works Administration. Using a beautification grant, the city is testing a program that would outfit trash trucks with cameras that gather footage for an AI system called City Detect to analyze for code violations — a potential boon to code enforcers.