The Innovator’s Survival Guide: Thriving in a ‘No’ Culture
Facing resistance to change in government? Innovation isn’t just about new ideas — it’s about persistence.
How to Increase the Number of Survey Respondents (Part One)
Surveys can offer agencies valuable insight. Here are ways to encourage more people to complete your surveys in more thoughtful ways.
How to Bolster Your Agency’s Identity-Based Protections
From the principle of least privilege to the concept of zero trust security, the modern cyber ecosystem is built around identity. But how do you know if an identity has been compromised?
Onboarding vs Orientation of Public-Sector Employees
Knowing the difference between employee orientation and onboarding is essential to creating a welcoming workplace culture.
The Broken Record Playbook: Survival Tips for Government Employees Stuck on Repeat
Saying the same thing over and over gets tiring — so here are helpful tips for repeating information pleasantly and professionally.
The AI Invasion: Are You Ready or Just Along for the Ride?
AI is revolutionizing government work — those who embrace it will lead, while those who resist might just be replaced (or stuck with the fax machine).
Resilient Government Services: Three Strategies to Prioritize Performance and Quality
Resilient IT systems help agencies deliver effective public services, increase efficiency, and enhance constituent trust. Here are three tips for building a resilient system.
5 Easy Tips for Managing Your Workload
Discover five easy-to-implement strategies for managing your workload — plus a few bonus tools and techniques.
Using Data to Engage with Constituents
Mallory Bateman, Director of Demographic Research, Kem C. Gardner Policy Institute, discusses how to use data to engage with your constituents.
Why Agencies Need to Get Serious About Data Recovery
Given the heightened risks to government data, agencies need a comprehensive plan for recovering from an attack quickly and effectively.