Enterprise Government: How the Next Administration Can Better Serve Citizens (Part Two)
In this week’s blog, we will present the key findings and recommendations in each of four areas to spur a government-wide approach to solving problems.
Making the Leap from Good to Great Customer Service
This is an excerpt from the recent Customer Service Playbook for Government. In the guide, we detail six plays to help you transform the way your agency serves its citizen users. Customer service in government is not exactly stellar right now. Today, citizens expect seamless experiences similar to what they demand of the private sectorRead… Read more »
Easing Cloud Migration
This blog post is an excerpt from GovLoop’s recent guide, the The Future of Cloud: 5 of the Latest Cloud Computing Trends in Government. Download the full guide here. The great cloud migration in government is well underway. How various government agencies support the cloud will differ depending on whether the agency is federal, state or local.Read… Read more »
How to Prepare Yourself for the Digital Age of Government
Wouldn’t it be nice if there were a manual on all things life? You might even settle for a manual that helps you prepare for the digital age of government. Unfortunately, it does not exist – yet. However, there are experts out there like William Eggers who provide us with some tidbits about how toRead… Read more »
9 Tips to Attract and Retain the Best Employees at Your Agency
Government must use everything at its disposal to attract, hire, and retain the best possible workers. Below, I’ve shared nine low- or no-cost tips on finding the best and brightest for your agency.
3 Tips to Work More Effectively in a Multi-Generational Workforce
Chances are in federal government: you will be on a team with individuals spanning all generations. And that can be frustrating for everyone.
6 Halloween Costumes to Celebrate Women in Gov
Still don’t have a Halloween costume? That’s ok! We’ve come up with six costume ideas that you can probably pull from your own closet. The best part? Each of these costumes celebrates an accomplished woman in government. Pick your favorite and show your support for ladies in the public sector! Madeleine Albright If you happen toRead… Read more »
NSA Initiative Lets Students Test Drive Cyber Careers
Ever wondered what it’s like to be a Cyber Linguist or a Data Scientist? The National Security Agency is rolling out a nationwide initiative that lets you test your chops at solving real-world cyber scenarios.
Making the Most of a Conference
How do people make the most of conferences they attend? I decided to ask my friends and colleagues for their insight and here are some of the great tips they offered.
Keeping Up with Your Retirement Funds is a Current Effort
We live in a world where we are concerned about the now. We tend to forget to think a bit more long-term than that next term paper or assignment. But we should think long-term about our retirement funds. Govies need to be aware of them and particularly what the Thrift Savings Plan (TSP) has toRead… Read more »