First impressions have a way of sticking with people, and those first few interactions experienced when starting a new job are no exception. Even so, many HR professionals and managers rush through the on-boarding experience or rely on old methods that are no longer (or never were) effective.
How do you know if the work you do matters?
A prime opportunity presents itself to create revolutionary changes in the government workforce where agencies move from programs that merely seek employee involvement to high-performance organizations that demand employee engagement.
The physical signs of stress impact us all, whether through shortness of breath, heart racing or sweaty palms, and we’ve all heard that too much stress is bad for your health. But what if that wasn’t true?
Customer experience, or CX, has not always been associated with government, but this year government has taken some big steps towards improving its customer experience image. One of the reasons for the increase in government’s customer service mentality is the mandated cross-agency priority goals. 15 cross-agency priority goals were announced earlier this year with theRead… Read more »
Our beliefs, biases and behavior are like the foundation of a house. When they are challenged by people who have different beliefs, biases and behaviors, they shake us to our core much like an earthquake.
What is an innovation center? What does one do? And what’s the best way to organize and run one?
Finding the balance between privacy and security has never been more of an issue than it is today — especially in the wake of the Internet of Things (IoT) technology, which allows machines to interact with each other through signaling systems. These machine interactions allow IoT to embrace a technological revolution unlike anything we’ve seenRead… Read more »
Over the past five years, the Obama administration has pursued a host of innovation-fostering initiatives that work to strengthen the connective links among and within federal agencies. The challenge? How do we solidify the best of them so they remain in place beyond the upcoming 2017 presidential transition?
Recognition is something that everyone desires and seeks when they perform on and off the job. Recognition helps us meet a significant ego need we all have. When our performance also meets our personal needs, our motivation to continue good performance is significantly increased. By combining recognition with any of these tools it serves as… Read more »