Process Automation: The Efficient Alternative to Paper-Based Systems

In this video interview, Niranjan Vijayaragavan, Chief Product Officer at Nintex, explores the benefits and “how to” of process automation.

How to Increase the Number of Survey Respondents (Part Two)

There are many ways to increase the number of survey responses you receive. One method is avoiding questions about personal information.

Beyond Zero Trust: How to Strengthen Your Data Resilience

To evolve from security to resilience, agencies need to develop a data-centric architecture that aligns with the full data lifecycle.

Resilient Government Services: Three Strategies to Prioritize Performance and Quality

Resilient IT systems help agencies deliver effective public services, increase efficiency, and enhance constituent trust. Here are three tips for building a resilient system.

Using Data to Engage with Constituents

Mallory Bateman, Director of Demographic Research, Kem C. Gardner Policy Institute, discusses how to use data to engage with your constituents.

What Can Government Learn from Pizza Delivery?

What can government agencies learn from pizza delivery? Data-driven decision-making, streamlined operations, and a focus on CX.

Upskilling the Public Workforce for the AI Era

AI, big data, and emerging technologies are transforming government operations, making upskilling public employees a critical priority.

AI Data Poisoning, Wiper Malware, Critical Infrastructure Attacks Could Increase in 2025, Impacting Government Cyber Resilience

Government faces increasingly sophisticated cyber threats, from both foreign and domestic bad actors. Here are several key trends for public-sector cybersecurity in 2025, underscoring the challenges agencies face.

Leveraging a Data-Driven Talent Strategy

In the latest Management Minutes With Mika, let’s learn how data and automation can help your team better themselves.

How to Use Data for Public Good

Most of us are familiar with projects gone wrong, with delays and wasteful sidetracks. But up-front analysis can avoid those speedbumps.

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