Many government communication and service delivery plans assume that constituents have easy access to online resources and can comfortably work with digital tools. But that’s not always the case. Challenges range from access barriers (bandwidth, devices) and comprehension barriers (language, ease of use) to trust and safety. During our CX Community of Practice Session onRead… Read more »
The NextGen Government Training Virtual Summit is a little over a month away, but we’re not wasting any time putting together a compelling agenda with expert speakers who will share their insights on ways you can elevate your public service impact. Throughout the day on Wednesday, May 20, you’ll hear from government and industry leadersRead… Read more »
Supporting former colleagues who were bullied in the workplace may be difficult, but it’s important. Read on for tips on overcoming the awkwardness.
We’re preparing for one of the biggest events we put on each year: the NextGen Government Training Virtual Summit! If you’re wondering what NextGen entails or what you can get out of this free, all-day professional development, read on for some tips that will help you get the most out of your experience.
Great supervisors don’t just manage, they listen, and that means more than smiling and nodding along. Your team needs to know you’re an active listener and take their feedback, concerns, and comments seriously. Our latest Supervisors Community of Practice session welcomed Camille Carboneau Roberts, CC Career Solutions, LLC, who shared easy-to-use active listening techniques youRead… Read more »
Learn a simple, strategic way to turn your resume into a living development plan that actually moves your career forward. Read how a three‑step approach can help you intentionally build the career you want.
Don’t be perplexed by social workers wanting to participate in the public policy field. After all, policy is part of the social work code of ethics.
Social workers, thanks to their valuable skills and relationships, can positively impact public policy efforts. Read on to learn how.
The virtual NextGen Government Training Summit on Wednesday, Wednesday May 20, is an easy way for govies to network, collaborate, and learn from peers who share a commitment to public service. You’ll join more than 2,000 of your public sector peers for a full-day of free learning, networking and leave with an invigorated sense ofRead… Read more »
New online training opportunities are springing up for govies, and we can’t wait to share them with you. If you’ve been wanting to learn more about agentic AI, providing better CX to underserved communities, or harnessing digital tools to improve internal agency processes, we’ve got a free session for you. Check out all of theRead… Read more »