Professor Peter Muhlberger of the Texas Tech University Center of Communications Research has organized a panel entitled Information Technology and Public Deliberation: Research on Improving Public Input into Government, to be held at dg.o 2010: The 11th Annual International Conference on Digital Government Research, to be held 17-20 May 2010 in Puebla, Mexico. The panelistsRead… Read more »
[Note: Cross posted from cpsrenewal.ca] When I tell people I blog about the public service they usually tell me I’m crazy. When I tell them that I’ve been doing it for two years without major incident they are skeptical. My contemporaries are told to stop or to take “great care in what they write”. IfRead… Read more »
Research Reports 1. Mobile Web Will Rule by 2015 (04/12/2010) – Morgan Stanley predicts the future of the Internet and highlights important online trends… http://mashable.com/2010/04/13/mobile-web-stats/ 2. New UK standards for measuring government websites (04/2010). http://www.coi.gov.uk/guidance.php?page=188. Highlights: Measuring Website Usage http://www.coi.gov.uk/guidance.php?page=229 Measuring Website Costs http://www.coi.gov.uk/guidance.php?page=223 Measuring Website Quality http://www.coi.gov.uk/guidance.php?page=138 3. Making the Most of Social Media:Read… Read more »
by Donna L. Quesinberry National Writing Examiner (NWE) The precursor to the “Consultant’s Proposal (CP)” is good capture management recognition. It is essential in the enablement of quality consulting to excel in communication. Before writing a CP, the Consultant should have a verbal and mental agreement in place already that is the result of buildingRead… Read more »
As an employee (commerical or public service), it can be really invigorating to discover that your employer is a trend-setting (or following) participant in Web 2.0 practices. Your employer may actually market this, its “Web 2.0 expertise”. This seems to suggest your employer is current, relevant, amenable to open standards generated by a global communityRead… Read more »
Professor Philip Leith of Queen’s University Belfast School of Law has published Citizen Access to Sources of Law: Re-Engineering for e-Gov?, 1 EJLT: European Journal of Law and Technology no. 1 (2010). Here is the abstract: The better models of e-Gov posit high levels of informational communication between citizen and state. Unfortunately, in one area,Read… Read more »
The Social Network Service (SNS) NING Related Articles GBE101: strategies for business development under the social network umbrella GBE101: Podcasting – becoming a technological native GBE101: Wikis and Wikipedia GBE101: social network sites (SNS) by Donna L. Quesinberry Government Business Examiner On the 15th of March 2010, Jason Rosenthal moved from the Chief Operations OfficerRead… Read more »
My boss and I had an exchange last week that a couple hundred people overheard because it happened online: I wrote a blog about having a bad week at work, and she responded. To be honest, I wasn’t sure if her post made me feel uncomfortable or whether I was fine with it. I gaveRead… Read more »
I had the honor of chatting with the Boston SPIN group yesterday during their monthly meeting. The group, primarily engineering minded professionals, developers, QA, project managers, turned out to hear me discuss the topic of extending thought leadership positions via social media. Now, to be honest with you, I had expected to have a smallRead… Read more »
Over the past few months, many participants in #localgovchat have suggested government agencies are ready or should at least strongly consider having their frontline staff – the ones who answer questions on the phone, at the counters and via email everyday – start tweeting to citizens as a customer service option. Why not? They apparentlyRead… Read more »