Communications

Digital Engagement Series Part 6: Engage then Re-engage

Originally posted on the GovDelivery blog. You have tackled organizational goal setting, audience development, branding, audience acquisition, multi-channel marketing, and next you need to identify areas where you can gain greater awareness and participation to drive value for your organization and the citizens you serve. Audience engagement (and re-engagement) is a leading goal for public-sector communicators. But,Read… Read more »

Tips, Tricks, and Tools for Becoming a Better Writer

I’ve recently hit an epiphany: Blogging is not my forte. It’s not that I don’t like writing; it just doesn’t come as naturally as one would hope. But just like the average 20-something in the 21st century, I’ve fantasized about getting paid to write about my life, because let’s face it: like the average 20-somethingRead… Read more »

Plain Language Doesn’t Have to Be Plain

I had a really great conversation with one of my coworkers the other day about the concept of “plain language” which really got me thinking about writing across all parts of government–local, state, federal… Here in the federal government, we talk about plain language–which is the idea that language should be easy to understand forRead… Read more »

Summer Reading List for Success in the Public Sector

This summer, rather than dragging out the insipid beach-friendly reads with sand in their spines, why not bone up on practical skills and knowledge that can help you in your work? Many of these books are so brand-spankin’ new that I haven’t had a chance to read them yet. If this list isn’t enough, check last year’sRead… Read more »

Digital Engagement Series Part 4: Send Messages That Get Read

Originally posted on the GovDelivery blog. If you have been reading our blog lately, you have noticed our focus on public engagement through digital marketing. First, we covered how to set organizational goals, then establishing target audiences, and most recently branding. Now, we will unveil step four, sending messages that get read. The proliferation of smartphones,Read… Read more »