8 Best Practices for Virtual Collaboration and Training
GovLoop spoke to federal and state thought leaders about how their agencies are successfully collaborating and training virtually.
Digital Government
How a Human-Centric Approach Can Boost Security
Cybersecurity solutions based on perimeter defense are no longer adequate. Cloud, the explosion of IoT endpoints, and telework call for zero trust.
San Antonio Deepens Trust With Constituents
When it comes to measuring community engagement, San Antonio has found numbers only tell part of the story.
North Carolina Breaks Down the Digital Divide
The “digital divide” is about much more that broadband access. It’s also about access to devices, and the knowledge to use them. Here’s how North Carolina addresses it all.
Civility and Respect in the Hybrid Workplace
Workforce transformation expert Mika Cross shares how we can treat each other with civility and respect in a remote workplace.
Best in Gov Virtual Summit: Celebrating Public Sector Achievements
Join us online Dec. 14 from 1:30-3 p.m. ET/10:30 a.m. -12 p.m. PT to celebrate the 2022 NextGen Public Service Award Winners and speak with experts about implementing innovative thinking.
How Voice Recognition Can Improve Constituent Satisfaction
Voice recognition can improve engagement, security, and both employee and constituent experiences.
The Link Between Experience and Trust
When digital services are simple, fast and reliable, they build trust in government. It’s crucial to understand that link, and how technology can help agencies fulfill their missions while protecting against identity theft and other cyber vulnerabilities.
How Automation Supports Better Community Engagement
Using the right automation tools can ease the burden on employees and deliver a more positive constituent experience.
Supporting Authors to Produce More Accessible Content for VA.gov
VA.gov was recently recognized for its hard work improving user accessibility. Since veterans are more likely to have visible and invisible disabilities than other demographics, enhanced accessibility was an especially worthy goal. Here’s what the VA did — and how.