2024 NextGen Training Summit Is on the Way
The NextGen Virtual Training Summit is coming up on May 15.
Innovation
Open the Doors to the People You Need
Government at all levels struggle to recruit workers, especially for information technology roles. Here’s how one agency expanded its pool of eligible applicants and built a workforce with the right skills at the right time.
Using Data to Guide Workforce Transition
Workforce transformation expert Mika Cross discusses workforce shift with Dr. Justin Velten, Ph.D., Co-Founder & CEO of Go Culture.
February Online Training Opportunities
Check out our free February online training opportunities.
What CX Metrics Actually Matter?
This blog recap covers a recent Community of Practice session focused on CX metrics.
The Government Workplace Makeover
Over the past several years, agencies have developed a feel for technology that encourages a successful hybrid workforce. Now the conversation has turned to physical workspaces: how to accommodate employee expectations. Here’s how one agency is innovating.
NYC Broadband Program Closes the Digital Divide
To help close its digital divide, New York City created an innovative subsidy program that brings broadband access to hundreds of thousands of low-income residents.
Navigating Zero Trust Architecture
This excerpt showcases how a federal agency incorporated zero trust to secure their systems.
Advancing Health Access Through AI
This excerpt details a real-life example of responsible usage of artificial intelligence in healthcare.
Leverage Resources for Transformations With Impact
Most state and local governments struggle with limited resources. When considering digital transformation, they must weigh both service improvement and cost savings.