Data Ecosystems Help Agencies Succeed

The three core pillars of data transformation are people, processes and technology. Here are some pointers on how each can contribute.

Winners of 13th Annual Granicus Digital Government Awards Announced

Granicus has just announced the winners of its 2023 Digital Government Awards — recognizing state and local agencies that excelled in seven award categories: Changemaker, Community Engagement, Customer Experience, Digital Transformation, Operational Efficiency, Trust & Transparency, and Website of the Year.

Overcoming Challenges With Observability

As agencies take steps to innovate their IT ecosystems become more complex. There are more places things can go wrong and more pressure to fix them quickly. Performance management tools can help.

How Agencies Are Driving Innovation to the Edge

Across government, innovation is happening at the edge, leveraging cloud, artificial intelligence (AI), machine learning (ML) and related technologies.

How to Implement Innovations

Innovation is more than a process: It’s a culture. Here’s how Philadelphia’s Office of Innovation and Technology makes it happen.

Build an Innovative Ecosystem Through Cloud Architecture

If an agency wants to transform how it uses data, it needs to reimagine three core pillars of its data ecosystem: people, processes and technology.

What Can Old Airplanes Teach Government About Adopting AI?

Though more than 100 years separates the inception of the U.S. Airmail Service and the launch of ChatGPT, we can learn many lessons from the former when deciding how to use the latter.