3 Things You Can Do Now to Rethink Innovation
“I think this pandemic forced everybody to step off the treadmill collectively and rethink how we want to go forward.”
“I think this pandemic forced everybody to step off the treadmill collectively and rethink how we want to go forward.”
Leaders within the Michigan Department of Health and Human Services asked a radical question: Why can’t we get people a same-day response when they apply for benefits?“
Here is how agencies can modernize how they operate so they have agile people, processes and technologies that can continuously improve.
Here are seven steps for shifting your agency’s culture into a mindset of continuous innovation for its mission, workforce and constituents.
Government users and service providers share the feeling that if we can figure out how to make something simple once, we can do it again, for all types of services. Self-service is a good first step.
Every few years, after a long and often tedious process, government agencies create new and much-heralded strategic plans — but, too often, new approaches stall because stakeholders don’t buy in. Here are three ways to change that.
Ask intelligent minds from across government to talk about innovation, and there’s one thing they all say: It can be a long and difficult journey. Here are insights from public-sector experts and industry gurus.
Appreciative inquiry is a collaborative, strengths-based approach to change that’s utilized in organizations and other human systems such as the communities we live in.
Administrator Robin Carnahan highlighted the importance of making it easy for people to contribute good ideas and de-risking the stigma around innovation.
How can government leaders create digital transformation strategies that are resilient, cost-effective and produce comprehensive results? The process is not as difficult as you think.