In Maryland’s most densely populated municipality, government planners are using geographic information system (GIS) technology, including interactive 3D models, to design innovative housing and land development projects.
Take a look at the diverse December online training opportunities at GovLoop.
Digital curb management is a little-known, but so very important, way for cities to manage delivery and parking logistics. Here’s what Seattle, with its 500 loading zones for package, food and supply deliveries, is doing.
Learn more about our newest Community of Practice, geared around supporting government employees who are delivering CX.
Sometimes, the best thing a leader can do is let employees work things out for themselves, especially when it comes to data-related issues.
Agencies looking to design innovative customer experiences should consider two opportunity areas: the types of constituent engagement that really matter, and the rol
Better data and better analytic tools mean more accurate — and more useful — digital twins.
It feels like everybody’s in the midst of a digital transformation these days. I had the privilege of having a front-row seat to the U.S. Department of Veterans Affairs successful transformation when I was its Chief Technology Officer and have since served as a crisis engineer on many failing digital transformations. Here are five pitfallsRead… Read more »
Every agency employee needs to embrace IT transformation for change to really happen. That’s certainly true when organizations transition to greater use of cloud services.
People often learn they’ve lost access to social services benefits when they try to access them and fail. An innovative Louisiana program, called LA’MESSAGE, works to change that by sending text message reminders about deadlines, submission requirements, and other concerns.