Creativity Is the Edge AI Can’t Touch
Creativity is what will keep us original, adaptive, and irreplaceable in a world of streamlined processes and AI. It’s not just creatives who need to be creative. It’s everyone.
Learning
Agentic AI: A Quick Look Under the Covers
Agentic AI is actually a complex system of AI agents. Here’s insight into what that means, how agentic AI differs from other types of artificial intelligence, and what different types of AI agents do.
Hiring Smarter Under Constraints: How Federal People Leaders Can Build Strategic Teams Amid a Freeze
Investing in your people — through training, mentoring, and innovative team-building — is always important, even during a hiring freeze. Here’s how to equip your team with the skills it needs.
Navigating Workplace Dynamics at Your Agency
Every agency’s workplace is dynamic. It’s unique to your organization’s values, processes, and, most importantly, personalities and perspectives. Navigating these internal dynamics can be tricky and downright stressful, but as a supervisor, it’s critical for you to lead your team effectively without succumbing to conflict or confrontation. Here are three quick key takeaways from thisRead… Read more »
August Online Training Is Now Available
The dog days of summer are here, and the heat can leave you feeling sluggish and unmotivated. It’s time to renew your passion for public service with August’s new online trainings! We’re covering a whole slew of topics relevant for gov employees. Starting out the month with future-proofing your data and closing it withRead… Read more »
Bridging the IT-OT Cyber Skills Gap: New Reskilling Pathways for Government
There’s a growing cybersecurity skills gap between IT and operational technology (OT). But OT security is critical and needs more attention.
Talent Is the New Compliance: Meeting EO Mandates With Workforce Agility
In a new era of Executive Orders and staff reductions, upskilling the existing workforce may be the only way to cope. Online training can help.
Make Constituent Services More Accessible
Accessibility ensures that all citizens, regardless of their circumstances, can understand and utilize the support available to them. Prioritizing accessibility also enhances civic involvement and promotes equity. In short, understanding how to improve accessibility helps government agencies to better fulfill their mission of serving the public. During our recent CX Community of Practice, Michelle Pinsky,Read… Read more »
Empowering Tomorrow’s Workforce Today — Why Reskilling and Upskilling Matter More Than Ever
As agencies learn to leverage AI, workforce reskilling and upskilling will be more important than ever. Here are tips for doing them effectively.
Future-Proofing Your Workforce: Why Employee Development Should Be a Business Imperative
Investing in employee development isn’t just a nice-to-have — it’s a strategic opportunity for organizational success. Here’s how to create a culture of continuous learning that benefits both your agency and its workers.