Creating a Culture for Modernization to Thrive
“Ultimately, successful and widespread modernization is about execution and creating a psychologically safe environment where folks are open to taking risks and leadership supports them.”
IT Modernization
Government Transformation Demands a Modern Data Experience
Simple, fast and accessible are words that historically have not been associated with government technology systems. But the realities are shifting. Key to this turning tide has data.
How Modern Agencies Outgrow Their Data Backup Strategies
It’s time to take your data protection to a new level with a modern, future-ready approach that will set you up for success — today and in the coming years.
Why AI Is an Asset to Your Modernization Goals
An expert detailed three key areas that agencies should prioritize to deliver data-driven outcomes.
4 Steps to Take Your Agency From Information to Insights
There’s no denying the benefits of big data in government. So why, then, does it feel like an aspirational goal for even the most well-intentioned organizations?
Handle Unexpected Changes and Plan For a Changing World
In an active planning environment, agencies can streamline reporting and access real-time data to address unexpected changes and plan for what’s next.
How the Las Vegas Valley Water District Shifted to Remote Work in Less Than Two Days
Replacing legacy technologies with modern, cloud-based solutions enables agencies to extend operations to wherever their employees are.
Extending Innovation’s Borders With SD-WAN
The COVID-19 pandemic has increased pressure on agencies in two key ways. First, they are facing unprecedented demand for remote work. Second, this push has strained their IT networks with historic burdens.
Pandemic Puts Spotlight on the Limitations of Legacy Systems
Without a pandemic at their door, organizations haven’t been as hard-pressed to transform their systems. But for those willing to take initiative in application modernization, it’s important to keep a few things in mind.
How a Crisis Center in Texas Improved Its Customer Service Experience
Integral Care of Travis County, Texas wanted to personalize contact center interactions by changing the way its agents engaged with callers.