Paper-Based Workflows Are Still Essential
Even as organizations become increasingly digital-native, paper-based workflows remain essential and agencies should leverage this catalyst.
Digital Government, IT Modernization
Even as organizations become increasingly digital-native, paper-based workflows remain essential and agencies should leverage this catalyst.
“The eventual goal is to enable financial management professionals to spend more time on analysis and provide better service to their customers, and less time on traditional transaction processing and system maintenance.”
Citizen Engagement, IT Modernization
Here is a limiting belief: We are a government organization and don’t think user research is something we can do.
What if you didn’t have to choose between today’s technology demands and tomorrow’s needs? What if you could provide value to the public much faster?
Here is a limiting belief: Modernization lies at the doorstep of the chief information officer, and therefore the CIO is solely accountable.
Sometimes it’s easy to overestimate the change we hope technology can bring. But at one agency, automation and containerization proved to meet the mark.
Transformation in government technology comes with benefits and challenges. When it comes to applications, things have changed so quickly that it may be hard to keep up with.
Digital Government, Innovation, IT Modernization
Innovation can help agencies meet the public’s demands and accomplish their missions with more agility, creativity and flexibility.
Big Data, Citizen Engagement, IT Modernization
Federal agencies need to develop quickly to keep up with changing workflows, dynamic citizen needs and new innovative technologies. Low-code can help.
Human Resources, IT Modernization, Leadership
“Ultimately, successful and widespread modernization is about execution and creating a psychologically safe environment where folks are open to taking risks and leadership supports them.”
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