ATO/ELS: Application Release Help
Application releases can be stressful. Authorization to operate (ATO) and early life support (ELS) may help reduce the stress.
Project Management
OMB Just Released Guidance on Usability Testing. Let’s Talk About It.
In November 2024, OMB released a memo clarifying that the Paperwork Reduction Act (PRA) does allow usability testing and offering guidance on complying. The criteria can be confusing, though, so let’s talk about what’s required.
Is Your Public Messaging Creating Confusion? Here’s How to Fix It
Mixed messaging can undercut all the hard work that goes into agency programs and initiatives. Learn the five simple steps your government agency or public-sector organization can take to make sure communications are consistent and clear.
Frame Your Problem: A Key to Effective Solutions
Imagine receiving a prescription from a doctor without discussing your symptoms; the treatment would likely be ineffective. Similarly, we must clearly define our problems to find the best solutions. Here are some ideas to help you understand and frame the problem.
Mastering Conflict Resolution: Handling Criticism Like a Pro at Work
Throughout your career, you will inevitably encounter criticism that will put your conflict management skills to the test. Here are some techniques to help you handle such scenarios effectively.
Transforming Government Efficiency: Proven Process Improvement Strategies
Learn how to optimize government operations using strategic process improvements that lead to superior results.
Effective Communication Strategies for Federal Tech Leaders
Effectively communicating complex tech topics requires more than just depth of knowledge; it necessitates clarity, empathy, and adaptability in methods of communication.
Where Data Makes a Difference, Pt. 2
Government agencies are using data to assist with workforce management, performance measurement, and resource planning. Here are the details.
Staying Ahead: Vendor Office Hours for Government CIOs
A CIO’s busy schedule can sideline the critical task of technology scouting. Setting vendor “office hours” is a way to get the information without wasting time.
When Resistance Meets Resistance – the Change Leader Trap
Feedback about a new approach isn’t always resistance — but resistance is always feedback.