As towns and cities are geared up for winter snowfall, some are making sure that those charged with clearing it are doing their jobs. Chicago, for example, has last year installed trackers on its fleet of ~300 snowplows, and turned them on again this year just in time for their first major snowstorm. So manyRead… Read more »
This post has been updated to highlight the role of GSA’s Web Manager University. Starting February 7, I’ll be leading a 12-week social media in government course that aims to help new and aspiring social media practitioners understand the strategy and tools that will help the succeed in their roles. The class is being offeredRead… Read more »
Town hall meetings, Twitter, hotlines, e-mail… The list of potential lines of communication goes on. There are more open lines of communication between agencies and the citizens they serve than ever before. Since the advent of the Internet, they are constantly evolving, particularly social media, to better serve the public will. But are we betterRead… Read more »
So glad this story has gotten more attention. Excerpted from the article on the Army website: A massive outpouring of support from Fort Hood, surrounding communities and social media helped a potential nightmare for one Fort Hood family end happily last week….. {ELLIPSE} “Facebook provided great information,” Fort Hood Garrison Commander Col. Mark Freitag said.Read… Read more »
I happen to subscribe to the official Facebook page of Fort Hood (TX) because my husband sometimes teaches there..I am on the East Coast. He had a fantastic experience there, made friends, and learned a lot himself. I check in once in a while to see what “the Great Place” is doing because he wasRead… Read more »
“Top social media trends in 2012” would find at-least a quarter of the topics from outside the present social media niche up to a good extent. While 2011 itself experienced the never before growth in tablets and the developments in mobile technologies, in my personal view, they never could be considered directly within the nicheRead… Read more »
From our USDA Blog – The Most Wonderful Time of the Year: Our Favorite Social Media Moments from 2011. It’s been an exciting year for USDA Web Communications, stepping in to new territory and pushing the bounds of government social networking and outreach. Coming from a traditional press operation in an agency setting, I’m thrilledRead… Read more »
I’ve noticed a lot of “spam” followers on Twitter for the last few weeks, whereas I’ve never had any before. While I don’t get any direct negative effect from it, it makes me wonder if this is a symptom of Twitter being on the way out as one of the social media platforms to use.
How your organization can adopt social media tools internally to drive results and become a social business. Wading into Social Media The terms “enterprise social networking” or “social media” often conjure up images of hip, savvy startups. But many of you are on the forefront of using applications like GovLoop to share best practices andRead… Read more »
Survey results released in August by the American Red Cross revealed some pretty high expectations for the public in terms of how quickly they expect a response during a disaster. This key finding really stood out: “For those who would post a request for help through social media, 39 percent of those polled online andRead… Read more »