In a previous post, I highlighted how GovLoop worked with the U.S. Office of Personnel Management (OPM) to convert a two-day Department of Defense (DoD) course entitled, “Performance Management for HR Practitioners.” In this post, I wanted to share the recommendations that we made to OPM as I think they offer some lessons for otherRead… Read more »
Next Generation of Government training summit, is a two-day training summit preparing future leaders of government. Hosted by GovLoop and Young Government Leaders,the Next Generation of Government Training Summit began in 2010 and has enhanced the working and personal lives of 1,000+ Generation X and Y government employees. The sessions and workshops presented during theRead… Read more »
I admit it. I get a little bit cranky when people say things like forms processing or document management. Not because I don’t think there’s a reason to have tools to help facilitate those types of activities but because I think by focusing on the processing of forms, you take away the focus on theRead… Read more »
Updating our SAM.gov profile reminded me to visit GovLoop, which led to sharing old USAF electrical training recomendation powerpoint from our archives. Since those many years ago, we have added PLC simulation training software, SCADA training and much more. We have come a long ways since then. 🙂 Click >> Electrician Training for USAF fromRead… Read more »
It seems everywhere you look these days agencies are talking about the value of innovation. The need for innovation. The power of innovation. But taking the concept of innovation and making it a reality can be a big challenge, especially during the sequester. But actually fostering innovation can be a huge challenge. Seth Kahan. KahanRead… Read more »
We’re in a rapidly advancing technological age…I mean this article is being posted online and probably read on mobile devices and shared via social media. With every passing year (sometimes it feels like every week), it seems like there’s some new information technology (IT) platform to learn and integrate into our daily lives – forRead… Read more »
We’re still cranking away on live blogging the Next Generation of Government Training Summit. Take a look at all our great coverage here. Below is a brief overview of the Analytics to Decisions session. Analytics is changing the way we work and think about our organizations. Analytics is the future for improved decision-making, helping organizationsRead… Read more »
Panelists: Andreas Addison, Civic Innovator, City of Richmond (moderator) Philip Ashlock, Civic Agency Thomas Houston, Fuse Corps Fellow, City of Richmond Dan Hoffman, Chief Innovation Officer, Montgomery County Marina Martin, Presidential Innovation Fellow Earlier in the day, Andreas Addison likened creating innovation in government to herding cats. At his breakout session “Creating Innovation in Government,”Read… Read more »
For many people, the mere thought of going to the doctor summons images of long lines, impatient receptionists and complicated insurance billing systems. But the introduction of technology into the healthcare arena may diminish or eliminate these troubling scenes that confront us all too often at the doctor’s office. Many patients envision a healthcare systemRead… Read more »
Private sector customers have become accustomed to responsive, reactive and responsible customer service interactions. Companies who have embraced a customer-centered business model have witnessed benefits to their bottom line, building a loyal fan base and attaining a corner of their respective markets. For example, Zappos customer service is legendary and continues to propel the company’sRead… Read more »