Over the past decade, government has become very good at putting applications and services online. Visit any state web site and you’ll find hundreds available at your fingertips. However, if you look at the statistics of many applications, such as vehicle registration and driver’s license renewals, adoption rates are still incredibly low. There really isRead… Read more »
Government websites are mostly terrible, not because they lack a slick design, but because they are trying to be all things to all people. The goal of these steps is to maximize the chances that your visitors quickly find what they are looking for. 1) Avoid offering a menu of unrelated choices on your homeRead… Read more »
From Cory Doctorow article in the UK Guardian Reports of blogging’s death have been greatly exaggerated Blogging is not on the way out – it’s just that other social media have taken over many of its functions A report last month in the Economist tells us that “blogging is dying” as more and more bloggersRead… Read more »
Yesterday’s Loudoun Economic Development Commission, Membership and Business Retention Committee (MBRC) meeting officially earned Loudoun, its residents and businesses their “Gov 2.0 street cred” on the Internet. An official Department of Economic Development (DED) strategy, roles and supporting cast are in place, the SEO and website analytics are turned on, the chicklets are published, aRead… Read more »
I’m currently at a conference on Social Media for Government. Curtis “Bob” Burns from TSA is speaking on “How to engage the public with an agency blog.” The TSA Blog was launched in 2008; so far there are 250 posts, with over 2 million visitors and over 30,000 published comments. It is a successful exampleRead… Read more »
USA.gov just launched a mobile app directory. What’s your favorite? Me – I have the TSA app and it’s pretty good for wait times. http://apps.usa.gov/?v=all Any other cool ones at state/local/interantional levels?
Tagxedo is one of the free web tools I use rather frequently. I’ve employed it to create a portrait of compliments for a much beloved team member who was heading back to her homeland after her visa expired, to create front pieces to briefing materials that present the crux of the materials in a snap,Read… Read more »
In the first of what could become and ongoing discussion series I join Leila Sadeghi, Ph.D., to discuss a recent Harris Interactive poll. Leila Sadeghi, Ph.D., is an Assistant Professor with the Center for Executive Leadership in Government at Rutgers, The State University of New Jersey. This first post has been interesting, a joint writingRead… Read more »
Can any one provider ever really claim title as The World’s Online Mall? If anyone can, Japan can. Japan’s largest online shopping mall is making a bid to become the leading global online shopping mall. With 7 million+ registered members in Japan, Rakuten already has a beach head in the US (they own buy.com withRead… Read more »
Unsatisfactory Reports I was a U S govt ‘war worker’ at the Air Force logistics depot on Hickam Field/AFB, Hawaii during and, for a few more years, after WW2. When hostilities ended I was reassigned from aircrew parachute and emergency survival gear maintenance to the depot Maintenance Division’s staff office that investigated, documented and processedRead… Read more »